Field Network Engineer – Onsite & Offshore

Jasnikom Gemanusa; Jakarta Pusat; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

Jasnikomwireless data network provider PT Jasnikom Gemanusa, better known as Jasnikom, is seeking a Network Support Engineer to monitor and maintain services and devices across assigned regions. The role requires a Bachelors in Telecommunications, Informatics, or related field and at least two years of relevant experience.

You will perform Level 1 troubleshooting, escalate disruptions, and prepare progress reports.

Qualifications

• Minimum of 2 years of experience in Telecommunications, Computer, or Networking.
• Strong interpersonal and communication skills.
• Fluent in English (written and spoken).
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Visio).
• Strong analytical and problem-solving skills; able to provide recommendations.
• Able to work independently and collaboratively in a team.
• Capable of working under pressure with tight deadlines.
• High integrity, proactive attitude, and strong initiative.
• Customer-oriented mindset with good service skills.
• Willing to be assigned to customer locations, including offshore and remote areas; physically fit and able to pass medical check-up.

Responsibilities

• Monitor and maintain services, devices, support systems, and third-party interconnections for optimal performance within the assigned work area.
• Perform Level 1 troubleshooting and repairs when issues occur on devices.
• Escalate service disruptions to the Head of Regional West Operations and inform the relevant Customer PIC.
• Prepare periodic reports on work progress, service performance, and device status.
• Coordinate with Customer PICs and team members to ensure smooth operational activities within the work area.

Job description

Jasnikomwireless data network provider PT Jasnikom Gemanusa, better known as Jasnikom, is seeking a Network Support Engineer to monitor and maintain services and devices across assigned regions. The role requires a Bachelors in Telecommunications, Informatics, or related field and at least two years of relevant experience.

You will perform Level 1 troubleshooting, escalate disruptions, and prepare progress reports.