Field Network Engineer - On-Site & Connectivity Expert

Jasnikom Gemanusa; Balikpapan; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

Jasnikom Gemanusa is seeking a Network Engineer to be placed directly at customer sites, ensuring reliable networks and high-quality service delivery. The role emphasizes hands-on device configuration, monitoring, and proactive issue resolution, with strong emphasis on customer communication.

The ideal candidate holds a related degree and 1–2 years of field experience, with familiarity in Cisco, MikroTik, or Juniper gear and relevant networking protocols.

Qualifications

• Bachelor’s/Diploma in Telecommunications, CS, or related field.
• 1–2 years as Network Engineer or network technician.
• Knowledge of TCP/IP, DNS, DHCP, VLAN, OSPF, BGP.
• Hands-on experience with Cisco, MikroTik, Juniper devices; CCNA or similar is a plus.

Responsibilities

• Install, configure, and maintain network devices (routers, switches, access points, firewalls).
• Monitor and troubleshoot LAN/WAN/WLAN connectivity issues.
• Perform preventive maintenance and ensure network security compliance.
• Provide technical support and clear communication to customers.
• Collaborate with internal teams and external vendors.

Skills

Networking knowledge

Customer communication

On-site support

Education

Bachelor’s/Diploma in Telecommunications, Computer Science, or related field

Tools

Cisco devices

MikroTik devices

Juniper devices

Network troubleshooting tools

Job description

Jasnikom Gemanusa is seeking a Network Engineer to be placed directly at customer sites, ensuring reliable networks and high-quality service delivery. The role emphasizes hands-on device configuration, monitoring, and proactive issue resolution, with strong emphasis on customer communication.

The ideal candidate holds a related degree and 1–2 years of field experience, with familiarity in Cisco, MikroTik, or Juniper gear and relevant networking protocols.