Offshore Vessel Operations Lead - Safety & Compliance

Cbm360Tiv; Balikpapan; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Cbm360Tiv is seeking a hands-on Management role in the Food and Beverage department for its Balikpapan property. You will oversee culinary, restaurant, beverage, and room service operations, ensuring guest satisfaction and adherence to financial goals.

Responsibilities include supervising staff, maintaining brand standards, and coordinating with other departments to deliver a seamless guest experience in a fast-paced hotel setting.

Qualifications

• High school diploma or GED with 4 years’ experience in food & beverage, culinary, or related field.
• 2-year degree in Food Service/Hotel Management or related major with 2 years’ experience in F&B or related area.
• Demonstrated leadership and people-management capabilities.
• Strong communication and guest-service orientation.

Responsibilities

• Oversee F&B operations to ensure guest satisfaction and financial objectives.
• Supervise daily activities of the Food and Beverage departments; lead staff and train team.
• Maintain compliance with relevant laws and brand standards; manage budgets and controlling costs.
• Collaborate with departments to deliver seamless guest experiences.

Skills

Fluent in English

Client-facing skills

Consultative selling

Verbal and written communication

Planning and organization

Reliability and instruction-following

Resourcefulness under pressure

Interpersonal communication

Fast-paced environment adaptability

Education

High school diploma or GED; 4 years F&B experience

2-year degree in F&B/Hotel Management or related; 2 years experience

Job description

Job Description

• Receive review, and process inquiry or shipping instruction from customer/sales/overseas
• Checking cargo data and CIPL for both international and domestic shipment
• Arrange moda transportation and communication with vendor
• Direct monitoring for loading/unloading cargo for every shipment
• Ensure every loading/unloading are conducted safely and according to customer and Indonesia's law and regulations
• Provide daily report to customers and do daily monitoring with communication with vendor.
• For Liquid shipment from Halliburton: do coordination with vendor, surveyor, field team at port of loading, field team at port of discharge, and give report to Halliburton
• Direct monitoring for all activity in field for Halliburton's liquid shipment.
• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office
• Seek approval draft HBL from the consignee
• Confirm & receive pre-alert on Kewill properly
• Send pre-alert document to consignee
• Prepare and pickup custom document from the consignee
• Request draft PIB (Import Declaration) to PPJK
• Sending draft PIB (Import Declaration) to the consignee for approval
• Update the POD on Kewill system properly
• Monitor custom clearance process with custom clearance officer
• Update custom process to the consignee regularly
• Arrange trucking once shipment released/SPPB
• Sending original invoice and supporting documents to customers.
• Help implement Quality, Health, Safety and Environment objectives set up specific for the branch and its operational basis.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Skill and Abilities

• Fluent in English
• Strong client-facing skills and effective selling to an executive, owner, and or decision maker with a consultative approach
• Strong entrepreneurial experience and goal-driven focus.
• Excellent verbal and written communication skills
• Plans, organizes and uses time efficiently and effectively.
• Dependable, follows instructions, responds to management direction
• Ability to meets challenges with resourcefulness
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
• Excellent planning and organizational skills.
• The ability to work in a fast-paced environment.

Job Number

Job Category

Food and Beverage & Culinary

Location

Jalan Pelita No 19, Balikpapan, East Kalimantan, Indonesia,

VIEW ON MAP ( Full Time

Located Remotely?

N

Position Type

Management

ORGANIZATION DESCRIPTION

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

HOTEL DESCRIPTION

Balikpapan is a seaport city on the east coast of Borneo island, in the Indonesian province of East Kalimantan. The Four Points by Sheraton Balikpapan offers good proximity to corporate and transit demand, being located very close to the airport (less than 5 minutes drive) and 9 KM to the city center (15 minutes drive). Four Points by Sheraton Balikpapan has 139 rooms and is part of a mixed-use development. The hotel offers an All-Day Dining restaurant and lobby lounge, as well as 7 meetings rooms with total event space of 5,102 sq ft.

JOB SUMMARY

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage and room service operations.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Respond