Field Collections Specialist – Makassar (Sim A)

Pt Hino Finance Indonesia; Makassar; Presencial; IDR 36.000.000 - 72.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid annual leave

Training opportunities

BPJS social security

Stable work environment

Descripción de la vacante

Makassar Logistics Co. is seeking an Accounts Receivable Specialist to manage customer accounts and ensure timely collections on-site in Makassar, South Sulawesi. The role collaborates with credit control and sales to maintain accurate records and resolve discrepancies.

The ideal candidate has 2–3 years in AR, strong Excel skills, and hands-on experience with accounting software. This on-site position offers a stable environment within a growing logistics company.

Formación

• 2–3 years' experience in accounts receivable or a similar billing/collections role.
• Proficient with Excel and accounting software (Accurate, QuickBooks, Xero).
• Detail-oriented with strong data entry and reconciliation skills.
• Able to work independently or in a team and meet deadlines.

Responsabilidades

• Process customer payments via cash, checks, and electronic transfers.
• Record payments accurately in the accounting system.
• Reconcile AR ledger to ensure proper posting.
• Generate and send invoices to customers.
• Follow up on outstanding balances by phone, email, and mail.
• Investigate payment discrepancies and billing issues.
• Monitor non-payments and delays; prepare aging reports.
• Assist month-end close by recording AR transactions.
• Communicate with sales and customer service to resolve issues.
• Maintain clean customer master data.

Conocimientos

Excel

Accounting software

AR principles

Attention to detail

Communication

Time management

Teamwork

Educación

Associate's degree in Accounting

Bachelor's degree in Accounting

Herramientas

Accurate

QuickBooks

Xero

Descripción del empleo

Our client, a dynamic logistics company, is looking for a detail-oriented and organized Accounts Receivable Specialist to join their finance team in Makassar, South Sulawesi, ID. This role is essential for managing customer accounts, ensuring timely collection of payments, and maintaining accurate financial records. The ideal candidate will have a solid understanding of accounts receivable processes and excellent customer service skills. This is an on-site position where you will work closely with the credit control and sales departments. If you are seeking a stable role in a growing industry within Makassar, this opportunity is for you.

Key Responsibilities

• Process incoming customer payments via cash, checks, and electronic transfers.
• Accurately record customer payments in the accounting system.
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Generate and send out invoices to customers.
• Follow up with customers on outstanding balances via phone, email, and mail.
• Investigate and resolve payment discrepancies and customer billing issues.
• Monitor customer account details for non-payments, delayed payments, and other issues.
• Prepare aging reports and summaries of accounts receivable status.
• Assist in the month-end closing process by ensuring all accounts receivable transactions are recorded.
• Communicate with internal departments (sales, customer service) to resolve customer-related issues.
• Maintain clean and accurate customer master data.

Requirements

• High school diploma or equivalent required; an Associate's or Bachelor's degree in Accounting or a related field is a plus.
• Minimum of 2-3 years of experience in accounts receivable or a similar billing/collections role.
• Proficiency in Microsoft Excel and experience with accounting software (e.g., Accurate, QuickBooks, Xero).
• Strong understanding of accounts receivable principles and practices.
• Excellent attention to detail and accuracy in data entry and reconciliation.
• Good communication and interpersonal skills, with a polite and professional demeanor.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills, with the ability to meet deadlines.
• Familiarity with credit control procedures is an advantage.
• Must be based in or able to commute to Makassar, South Sulawesi, ID.

Benefits

• Competitive salary based on experience and qualifications.
• Health, dental, and vision insurance plans.
• Paid annual leave and public holidays.
• Opportunities for on-the-job training and professional development.
• A stable work environment within a reputable company.
• Contribution to social security programs (BPJS).
• Employee assistance program.
• Potential for performance-based incentives.