Field Collections Specialist: Debt Recovery & Negotiation

Smartrecruiters, Inc.; Batam; Remote; IDR 70.000.000 - 120.000.000; Vollzeit

Benefits dieser Stelle

Fully remote work

Competitive salary

Comprehensive health insurance

Opportunities for professional growth

Paid time off

Zusammenfassung

Smartrecruiters, Inc. is seeking a diligent Accounts Receivable Specialist to join our finance team in a fully remote role.

You will manage the AR cycle, ensure timely invoicing, monitor non-payments, and support cash flow through accurate records and strong customer relationships. The ideal candidate has a bachelor’s degree in accounting or finance, at least 3 years in AR or credit control, proficiency with Xero or QuickBooks and Excel, and excellent communication and negotiation skills.

Qualifikationen

• Bachelor's degree in Accounting, Finance, or a related field.
• Minimum of 3 years of experience in accounts receivable or credit control.
• Strong understanding of AR principles, credit management, and collections.
• Proficiency in accounting software (e.g., Xero, QuickBooks) and MS Excel.
• Excellent communication, negotiation, and problem-solving skills.
• High degree of accuracy and attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Familiarity with Indonesian business practices and regulations related to invoicing and payments.
• Experience with CRM systems is a plus.

Aufgaben

• Manage the accounts receivable ledger, ensuring all customer accounts are accurate and up-to-date.
• Generate and send out invoices to customers promptly and accurately.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Perform daily cash reconciliation and apply payments to customer accounts.
• Contact customers to follow up on outstanding balances and resolve payment issues.
• Negotiate payment plans with customers when necessary.
• Conduct credit checks on potential new customers and set credit limits.
• Prepare aging reports and provide analysis on overdue accounts.
• Collaborate with the sales and customer service teams to resolve billing discrepancies.
• Ensure compliance with company credit policies and AR procedures.

Kenntnisse

AR principles

credit management

communication

negotiation

attention to detail

remote work discipline

Ausbildung

Bachelor's degree in Accounting/Finance

Tools

Xero

QuickBooks

MS Excel

Jobbeschreibung

About the Role

Our client is seeking a diligent and proactive Accounts Receivable Specialist to join their finance team. This role is fully remote, allowing you to manage financial operations from the convenience of your home office. The AR Specialist will be responsible for managing the entire accounts receivable cycle, ensuring timely collection of payments, accurate invoicing, and maintaining strong customer relationships. You will play a vital role in cash flow management, credit control, and revenue recognition. The ideal candidate possesses excellent communication and negotiation skills, a meticulous approach to financial record-keeping, and a solid understanding of AR principles. This is a fantastic opportunity to contribute to the financial stability of a growing company while enjoying the flexibility of a remote work environment. Your efforts will directly impact the company's cash position and overall financial performance.

Key Responsibilities

• Manage the accounts receivable ledger, ensuring all customer accounts are accurate and up-to-date.
• Generate and send out invoices to customers promptly and accurately.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Perform daily cash reconciliation and apply payments to customer accounts.
• Contact customers to follow up on outstanding balances and resolve payment issues.
• Negotiate payment plans with customers when necessary.
• Conduct credit checks on potential new customers and set credit limits.
• Prepare aging reports and provide analysis on overdue accounts.
• Collaborate with the sales and customer service teams to resolve billing discrepancies.
• Ensure compliance with company credit policies and AR procedures.

Requirements

• Bachelor's degree in Accounting, Finance, or a related field.
• Minimum of 3 years of experience in accounts receivable or credit control.
• Strong understanding of AR principles, credit management, and collections.
• Proficiency in accounting software (e.g., Xero, QuickBooks) and MS Excel.
• Excellent communication, negotiation, and problem-solving skills.
• High degree of accuracy and attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Familiarity with Indonesian business practices and regulations related to invoicing and payments.
• Experience with CRM systems is a plus.

Benefits

• Competitive salary.
• Fully remote work opportunity.
• Comprehensive health insurance.
• Opportunities for professional growth and development.
• Supportive and collaborative remote team environment.
• Paid time off.