Field Advisor ( Automotive Hino )

Thamrin Group; Palembang; On-site; IDR 120,000,000 - 190,000,000; Full time

Job summary

Thamrin Group is seeking a Field Advisor for Automotive Trucks to provide expert guidance and on-site support, ensuring trucks stay operational in the field. You will diagnose issues, advise maintenance actions, and coordinate with service teams to deliver timely solutions.

The role requires a diploma in business/marketing or related field and 2–3 years in the automotive/truck industry, with strong knowledge of diesel engines and diagnostic tools. Safety is paramount in field operations.

Qualifications

• Diploma in business or marketing or related field from a reputable university.
• 2–3 years of experience in the automotive or truck industry.
• Strong knowledge of diesel engines, truck systems, and diagnostic tools.
• Excellent communication, selling skills, and ability to coordinateTroubleshooting and maintenance teams effectively.
• Strong commitment to safety and industry standards during field visits.

Responsibilities

• Coordinate and resolve complaints in accordance with customer criteria.
• Use diagnostic tools to assess and identify issues with diesel engines, electrical systems, brake systems, and more.
• Keep detailed records of field visits, diagnoses, recommendations, and actions taken.
• Ensure maintenance and repair solutions align with industry standards and best practices.
• Promote safety at all times during field activities.

Skills

Diesel engines

Truck systems

Diagnostic tools

Communication skills

Sales skills

Safety awareness

Education

Diploma in business/marketing or related field

Tools

Diagnostic tools

Job description

About the Challenge

Are you a skilled and dedicated professional with a passion for providing expert advice and support in the automotive industry? Do you excel in diagnosing and resolving issues on the go, ensuring trucks perform at their best in the field? If you thrive in a dynamic role and take pride in delivering top-notch service, you might be the perfect fit for us! As a Field Advisor for Automotive Trucks, you will be responsible for providing expert guidance and support to our customer, ensuring that our trucks remain operational and efficient while out in the field and provide quality services and satisfactory solutions.

Requirements

• Possess a diploma's degree in business, marketing, or a related field from a reputable university.
• Demonstrate a minimum of 2-3 years of experience in the automotive or truck industry.
• Strong knowledge of diesel engines, truck systems, and diagnostic tools.
• Excellent communication skills, selling skill, teknikal trouble shooting and maintenance teams effectively.
• A strong commitment to safety, ensuring all field visits are completed safely and according to industry standards.

Responsibilities

• Coordinate and resolve complaints in accordance with customer complaint criteria.
• Use diagnostic tools and equipment to assess and identify issues with diesel engines, electrical systems, brake systems, and more.
• Keep detailed records of field visits, including diagnoses, recommendations, and actions taken.
• Ensure that all maintenance and repair solutions align with industry standards and best practices.
• Promote safety at all times, ensuring all field activities are conducted with the highest safety standards.

Our selection procedure in a nutshell

Our interview process is straightforward—just a few conversations with HR and our Users.