Facultative Broking Support Specialist (Hybrid)

Aon plc; Indonesia; Hybrid; IDR 120,000,000 - 180,000,000; Full time

Job summary

Aon plc in Jakarta is seeking a Broking Support – Facultative to join our Reinsurance team. This hybrid role offers virtual and office work from Jakarta and focuses on support across documentation, placement, client servicing, and compliance.

You will handle end‑to‑end documentation for slips and endorsements, coordinate with brokers and markets, respond to clients within 24 hours, and maintain audit‑ready records in line with regulatory standards.

Qualifications

• 1–3 years experience in insurance, reinsurance, or broking operations.
• Experience with insurance documentation and endorsements.
• Understanding of SLAs and placement processes.
• Strong English communication and client servicing skills.

Responsibilities

• Manage end-to-end documentation for slips and endorsements.
• Support placement execution and timelines with brokers and markets.
• Provide timely client servicing and clear communication.
• Maintain audit-ready records and regulatory compliance.

Skills

Insurance

Reinsurance

Broking operations

Client servicing

Policy administration

Documentation

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Aon plc in Jakarta is seeking a Broking Support – Facultative to join our Reinsurance team. This hybrid role offers virtual and office work from Jakarta and focuses on support across documentation, placement, client servicing, and compliance.

You will handle end‑to‑end documentation for slips and endorsements, coordinate with brokers and markets, respond to clients within 24 hours, and maintain audit‑ready records in line with regulatory standards.