Facilities Manager

Apple; Jakarta Pusat; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Apple, Inc. seeks an extraordinary Facilities Manager to support its growing team in Indonesia. The role emphasizes running site operations for Soft & Hard Services, cross-functional administration, and exceptional customer experience across Apple corporate functions.

Responsibilities include managing services, budgets, vendor payments, OH&S compliance, and space planning, with KPI-driven vendor oversight and continuous improvement initiatives at the site level.

Qualifications

• 3–5 years of experience in Facility Management or related roles in high-end corporate office environment.
• Degree qualified in related fields
• Must have professional fluency in written and spoken Bahasa Indonesia and English

Responsibilities

• Delivery, management, and maintenance of services within offices in Indonesia.
• Hands-on provision of site Soft & Hard Services
• Collaborating with LOB, RE&D and vendors/partners
• Input to OPEX planning and budgets
• Handle lease, utility and vendor payments
• Drive consistency in site services and resources
• Create and sustain best practices for the Facility Team
• Run facility initiatives, programs and projects
• Ensure vendors meet SLAs and KPIs
• Adhere to established protocols, tools, and processes
• Advise and drive improvement changes in Places Facility Management services at site level
• Support site OH&S compliance
• Manage office occupancy reports and space planning

Skills

Bahasa Indonesia fluency

English fluency

Education

Degree in related field

Job description

Jakarta, Jakarta, Indonesia Corporate Functions

Apple is now seeking an extraordinary Facilities Manager to support the growing team in Indonesia. The Facilities Manager is the culmination of all the skills and resources of a validated facility professional with additional cross-functional administration expertise and exceptional customer experience skills.As a Facilities Manager, you will hold a strong emphasis on running site operations critical to ensuring consistent delivery and the highest performance levels for Soft & Hard Services. You will have the ability to harmonize with Apple corporate business functions & customers at all levels and provide multiple structured and/or ad-hoc, timely and accurate status reports.

Description

Responsible for the delivery, management, and maintenance of services within offices and academies in Indonesia, including:

• Hands-on provision of site Soft & Hard Services
• Collaborating with Apple's LOB, RE&D and their nominated internal/external vendors/partners
• Input to in-GEO OPEX planning and budgets
• Handle Places commercial obligations, e.g., Lease, Utility & Vendor payments
• Drive consistency in Places site services and resources as directed
• Create and sustain Best Practices for the Facility Team
• Run single to multiple, simple to complex Facility initiatives, programs, and projects
• Adherence to the use of established protocols, tools & processes
• Follow up with Apple customers on site services delivery tracking, issues, risks, and results
• Ensure vendors' compliance with agreed SLAs and KPIs
• Implement tools, standards, policies, guidelines, and processes
• Input on Facility Management improvement programs
• Advising and driving improvement changes in Places Facility Management services at the Site level
• Support site OH&S compliance
• Manage office occupancy report and space planning

Minimum Qualifications

• 3-5 years of experience in Facility Management or related roles in the high-end corporate office environment
• Degree qualified in related fields
• Must have professional fluency in written and spoken Bahasa Indonesia and English

Preferred Qualifications

• Experience with space management/churn project management an advantage
• Passionate about customer services and end-user experience
• Self-starter and capable individual contributor
• Ability to connect with dispersed internal/external teams
• Excellent communication and presentation skills

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