Facilities Manager

Lex; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Apple is seeking an extraordinary Facilities Manager to support its growing team in Indonesia. You will oversee delivery, maintenance, and improvement of services across offices and academies, coordinating with LOB, RE&D, and vendors.

Responsibilities include budgeting input, space planning, and OH&S compliance. The role demands 3–5 years of FM experience in corporate environments, a relevant degree, and strong English/Indonesian communication skills.

Qualifications

• 3–5 years of experience in Facility Management or related roles in high-end corporate offices.
• Degree qualified in related fields.
• Contract/Operations management experience.
• Must be fluent in Bahasa Indonesia and English, both written and spoken.

Responsibilities

• Deliver and manage services within Apple facilities in Indonesia, including soft and hard services.
• Collaborate with internal business units and vendors/partners to ensure service quality.
• Input to budgeting, OPEX planning, and space planning/occupancy reporting.
• Ensure vendor SLAs and KPIs are met and drive service improvements across sites.

Skills

Facility management

Operations management

Bilingual Indonesian & English

Education

Bachelor's degree

Job description

Summary

Apple is now seeking an extraordinary Facilities Manager to support the growing team in Indonesia. The Facilities Manager is the culmination of all the skills and resources of a validated facility professional with additional cross-functional administration expertise and exceptional customer experience skills.

Description

Responsible for the delivery, management, and maintenance of services within offices and academies in Indonesia, including:

• Hands-on provision of site Soft & Hard Services
• Collaborating with Apple's LOB, RE&D and their nominated internal/external vendors/partners
• Input to in-GEO OPEX planning and budgets
• Handle Places commercial obligations, e.g., Lease, Utility & Vendor payments
• Drive consistency in Places site services and resources as directed
• Create and sustain Best Practices for the Facility Team
• Run single to multiple, simple to complex Facility initiatives, programs, and projects
• Adherence to the use of established protocols, tools & processes
• Follow up with Apple customers on site services delivery tracking, issues, risks, and results
• Ensure vendors' compliance with agreed SLAs and KPIs
• Implement tools, standards, policies, guidelines, and processes
• Input on Facility Management improvement programs
• Advising and driving improvement changes in Places Facility Management services at the Site level
• Support site OH&S compliance
• Manage office occupancy report and space planning

Minimum Qualifications

• 3-5 years of experience in Facility Management or related roles in the high-end corporate office environment
• Degree qualified in related fields
• Contract/Operations management experience
• Must have professional fluency in written and spoken Bahasa Indonesia and English

Preferred Qualifications

• Experience with space management/churn project management an advantage
• IFMA certification desirable but not required
• Passionate about customer services and end-user experience
• Self-starter and capable individual contributor
• Ability to connect with dispersed internal/external teams
• Excellent communication and presentation skills

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200690362-1466