Facilities Helpdesk & CMMS Support Specialist

CBRE Group, Inc.; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

CBRE Group, Inc. in Jakarta is seeking a customer service specialist to respond to inquiries about facilities, schedule and track service requests, and assist with vendor coordination.

You will update CMMS and service databases, generate reports, and help train new staff on systems and procedures. This role requires clear communication and a focus on customer satisfaction in a fast-paced environment.

Job description

CBRE Group, Inc. in Jakarta is seeking a customer service specialist to respond to inquiries about facilities, schedule and track service requests, and assist with vendor coordination.

You will update CMMS and service databases, generate reports, and help train new staff on systems and procedures. This role requires clear communication and a focus on customer satisfaction in a fast-paced environment.