F&B Supervisor: Lead Service & Team

Nirvana Life Bali; Provinsi Bali; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Nirvana Massage in Bali is seeking an experienced F&B Supervisor to oversee daily restaurant operations and ensure exceptional service for guests. You will support the team to maintain high standards and a smooth dining experience in a fast-paced environment.

The role requires strong leadership, communication skills, and a proven ability to manage performance, handle guest requests, and ensure SOP compliance across shifts, weekends, and public holidays.

Qualifications

• Minimum 2 years experience in F&B or Hospitality.
• Supervisory experience preferred.
• Excellent leadership and communication skills.
• Strong knowledge of service standards and SOPs.
• Ability to manage and motivate a team.
• Good problem solving and decision making skills.
• Ability to work under pressure in a fast-paced environment.
• Flexible to work shifts, weekends, and public holidays.

Responsibilities

• Supervise daily operations and ensure smooth service.
• Monitor team performance, attendance, and discipline.
• Ensure cleanliness, organization, and service standards are maintained.
• Handle guest requests and complaints professionally.
• Coordinate with other departments to support daily operations.
• Conduct team briefings and ensure SOP compliance.
• Monitor stock and operational requirements.
• Prepare daily operational reports.

Skills

Leadership

Communication

Team motivation

Problem solving

Decision making

Work under pressure

Shift work

Guest service standards

Job description

Nirvana Massage in Bali is seeking an experienced F&B Supervisor to oversee daily restaurant operations and ensure exceptional service for guests. You will support the team to maintain high standards and a smooth dining experience in a fast-paced environment.

The role requires strong leadership, communication skills, and a proven ability to manage performance, handle guest requests, and ensure SOP compliance across shifts, weekends, and public holidays.