F&B Retail Associate

PT AROMA KULINER INDONESIA; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

TWG Tea Indonesia seeks a front-line F&B Retail Associate to deliver premium hospitality in a luxury boutique setting in Jakarta. You will greet guests, take and manage orders, and actively promote TWG’s luxury teas and retail items, while ensuring elegant gift packaging.

The role requires 2-3 years in F&B or retail, with a polished appearance, strong communication, and a customer-first mindset. You will contribute to a pristine boutique and accurate POS operations, upholding high hygiene

Qualifications

• 2-3 years in F&B or retail.
• Professional grooming and strong communication.
• Customer-oriented attitude.

Responsibilities

• Greet guests and manage orders.
• Promote luxury tea and retail items to drive sales.
• Wrap gifts according to luxury brand standards.
• Maintain boutique cleanliness and inventory.
• Process POS transactions adhering to standards and food safety rules.

Skills

Customer service

Communication

Retail experience

Tools

POS system

Job description

The F&B Retail Associate role at TWG Tea Indonesia focuses on delivering luxury customer service, managing daily boutique operations, and driving sales.

Key responsibilities

Deliver premium hospitality by greeting guests, managing orders, promoting luxury tea and retail items, and wrapping gifts according to standards

Maintain boutique cleanliness, handle inventory and POS transactions, and adhere strictly to food safety and hygiene rules

About you

2-3 years in F&B or retail, preferably within the luxury sector

Professional grooming, strong communication skills, and a positive, customer-oriented attitude

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