F&B Manager

Novotel Hotels; Batukandik; On-site; IDR 500,000,000 - 800,000,000; Full time

Job summary

Novotel Bali Benoa is seeking a passionate Food & Beverage Manager to lead operations across outlets, room service and banquets. You will work closely with the General Manager and senior leaders to shape the future direction of the F&B business through strong operational excellence and team development.

You will drive guest engagement, optimize outlet performance, and manage budgets and costs while upholding Accor standards and local regulations.

Qualifications

• Previous experience as a Food & Beverage Manager or senior outlet manager in resort/hotel environments.
• Proven ability to improve guest satisfaction, team performance, and commercial results.

Responsibilities

• Lead day-to-day Food & Beverage operations across all outlets (restaurants, bars, room service, banquets).
• Develop a motivated, service-oriented team through coaching and performance management.
• Drive guest engagement and increase outlet performance via promotions and memorable dining experiences.
• Collaborate with Culinary, Sales & Marketing and Revenue teams on seasonal campaigns and resort experiences.
• Manage budgets, labour productivity, forecasting and F&B costs; ensure HACCP and local regulations compliance.

Skills

Leadership

Guest experience

Communication (English)

Communication (Bahasa Indonesia)

Budgeting & cost control

Team development

Job description

Company Description

Novotel Bali Benoa is a five-star beachfront resort located in Tanjung Benoa, Bali, offering multiple dining venues, beachfront experiences, weddings and family-friendly hospitality.

As we continue to strengthen our Food & Beverage operation, we are looking for a passionate, hands‑on leader who enjoys building teams, improving business performance and creating memorable guest experiences

Job Description

As our Food & Beverage Manager, you will lead all aspects of the Food & Beverage operation across restaurants, bars, room service and banquet operations.

Working closely with the General Manager and Executive Committee, you will play a key role in shaping the future direction of our F &B business through operational excellence, team development and commercial initiatives.

Your Responsibilities Will Include

• Leading day-to-day Food & Beverage operations across all outlets.
• Developing a motivated, service-oriented team through coaching, training and performance management.
• Driving guest engagement and increasing outlet performance through creative promotions, activations and memorable dining experiences.
• Improving in-house guest capture, average spend and overall outlet profitability.
• Working closely with Culinary, Sales & Marketing and Revenue teams to deliver seasonal campaigns and resort experiences.
• Managing departmental budgets, labour productivity, forecasting and food & beverage costs.
• Ensuring compliance with Accor standards, HACCP and local regulations.
• Being a visible and hands‑on leader who supports the operation during busy service periods.

Qualifications

We are looking for someone with the ambition to grow, the resilience to lead, and the ability to make a positive impact.

You Should Ideally Have

• Previous experience as a Food & Beverage Manager, Assistant Food & Beverage Manager, or an experienced Outlet Manager ready to step into a broader leadership role.
• Experience in resort, leisure or upscale hotel environments.
• Demonstrated ability to improve guest satisfaction, team performance or commercial results through practical initiatives.
• Strong understanding of food & beverage financials, including cost control, labour management and budgeting.
• A hands‑on leadership style with the ability to motivate both experienced and developing team members.
• Excellent communication skills in English and Bahasa Indonesia.
• Bali experience is advantageous but not essential.

You’ll Enjoy This Role If You

• Think like a business owner.
• Enjoy improving businesses, not simply maintaining them.
• Lead by example and are comfortable being on the floor during busy periods.
• Are commercially aware and enjoy finding new ways to increase guest engagement and revenue.
• Can introduce change while building trust with an established team.

Additional Information

Why Join Us?

This is an opportunity to make a visible impact within one of Bali’s established beachfront resorts.

You’ll work closely with the General Manager and Executive Committee, giving you broad exposure to commercial decision‑making and the opportunity to influence the direction of the resort’s Food & Beverage business.

In addition to Accor’s learning and development opportunities, you’ll have the chance to build your career within one of the world's leading hospitality groups.