Export-Import Staff

PT Tera Logistic Indonesia; Jakarta Pusat; Sur place; IDR 90 000 000 - 140 000 000; Plein temps

Résumé du poste

PT Tera Logistic Indonesia is seeking a logistics professional to manage customer inquiries, coordinate shipments, and resolve issues. The role requires collaboration with internal teams and external partners to ensure smooth operations and strict adherence to shipping regulations.

Ideal candidates will have a logistics-related degree, experience in freight forwarding, and a solid understanding of EXIM documentation.

Qualifications

• Bachelor’s degree in Logistics, Business, or related field.
• Experience in logistics, customs clearance, or freight forwarding preferred.
• Experience handle NVOCC.
• Strong understanding of EXIM regulations and documentation processes.
• Proficiency in MS Office and logistics software; PPJK license is a plus.
• Excellent communication, problem-solving, and organizational skills.
• Customer-focused with attention to detail and ability to multitask.

Responsabilités

• Handle customer inquiries, provide shipment updates, and resolve issues.
• Coordinate freight pickup, documentation, and delivery processes.
• Collaborate with internal teams and external partners to ensure smooth operations.
• Maintain compliance with shipping regulations and accurate record-keeping.

Connaissances

Communication skills

Problem-solving

Organizational skills

Formation

Bachelor's degree in Logistics, Business, or related field

Outils

MS Office

Logistics software

Description du poste

Handle customer inquiries, provide shipment updates, and resolve issues.

Coordinate freight pickup, documentation, and delivery processes.

Collaborate with internal teams and external partners to ensure smooth operations.

Maintain compliance with shipping regulations and accurate record-keeping.

Requirements

Bachelor’s degree in Logistics, Business, or related field.

Experience in logistics, customs clearance, or freight forwarding preferred.

Experience handle NVOCC.

Strong understanding of EXIM regulations and documentation processes.

Proficiency in MS Office and logistics software; PPJK license is a plus.

Excellent communication, problem-solving, and organizational skills.

Customer-focused with attention to detail and ability to multitask.

PT Tera Logistic Indonesia Establish in 2004, Tera Logistic Indonesia (TLI) is an Indonesian based shipping agency. Located in the strategic center of the Indonesian maritime archipelago, TLI is a full provider of agency services from port call handling, protective agency, ship husbandry, cargo and ship broker, freight management, stevedoring agency, to ship supply (spare parts, provisions, equipment, bunker). Our integrated services aim to ensure efficient and cost-effective vessel operations, by providing global customers with high quality and tailor-made solutions. We seek to engage in strategic and long-term cooperation with leaders in the shipping and logistic sector for agency services within Indonesia. With our local expertise, we can simplify your vessel operations' needs and ensure smooth clearing across the country.

PT Tera Logistic Indonesia (TLI) is a fully licensed provider of general agency in Indonesia. TLI is dedicated to be your shipping partner.

Through a network of offices covering Indonesia regions we provide competitive fee and first class port agency services. The Company is focusing on agency activities such as ship husbanding, cargo booking, port handling, owner's protecting agent, cargo/ship broker, assisting owners to arrange bunkers, supply ship's spare and equipments, cash to master, BA chart, help to arrange grab hire, floating crane hire, stevedoring and on/off hire survey.

We believe by appointing us as your agent, we can work together effectively and provide you with first class service. Our aim is always to deliver quick despatch and ensure smooth communication with all our valued customers.