Evening Tour Coordinator (Singapore)

Tumlare Corporation; Pluit; Vor Ort; IDR 89.280.000 - 167.400.000; Vollzeit

Benefits dieser Stelle

International environment

Diverse & Inclusive culture

Growth opportunities

Employee engagement activities

Zusammenfassung

Kuoni Tumlare in Indonesia is seeking a Tour Coordinator to arrange land services, such as restaurants, guides, local coaches, and special requests, while coordinating the entire tour and ensuring timely confirmations within budget and high-quality operations. The working hours are 3 PM to 11:30 PM, Monday to Friday.

Responsibilities include planning, reserving hotels, coaches and activities, preparing invoices, reports, and ensuring smooth communication with hotels, inbound teams, and

Qualifikationen

• Experience handling reservations, customer support or product creation.
• Good knowledge of destinations & service in Europe.

Aufgaben

• Plan, prepare and coordinate operations activities within the assigned markets for products and services.
• Reserve and manage changes on all components of a tour prior go ahead stage including hotels, coaches, guides, attractions, etc on the system.
• Prepare invoices and credit notes including negotiations as necessary.
• Check purchase orders.
• Finalize and print final documents.
• Support local service account queries.
• Have clear, open and effective communication with Hotel Reservations and Inbound Operations teams as well as 3rd party suppliers.
• Handle complaint and compensation.
• Coordinate with Sales on troubleshooting and tour feedback.
• Communicate with all clients during the whole process of sales, including the compilation of quotations and professional offers
• Provide continuing service after sales contact with existing customers.

Kenntnisse

Strong communication

MS Office proficiency

Planning and proactive work

Teamwork

Negotiation

Attention to detail

Tools

Excel

PowerPoint

Jobbeschreibung

Kuoni Tumlare in Indonesia is seeking a Tour Coordinator to arrange land services, such as restaurants, guides, local coaches, and special requests, while coordinating the entire tour and ensuring timely confirmations within budget and high-quality operations. The working hours are 3 PM to 11:30 PM, Monday to Friday.

Responsibilities include planning, reserving hotels, coaches and activities, preparing invoices, reports, and ensuring smooth communication with hotels, inbound teams, and