EV Retail Training Specialist (Mandarin)

PT TLG Electric Motorcycle Indonesia; Tangerang Selatan; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

TAILG Indonesia is seeking a Training and Retail Support Specialist based at the Serpong Head Office to bolster dealer and store operations across Jabodetabek, Sumatera, West Java, and Central Java. The role requires frequent business trips to dealers and stores to train staff and evaluate performance.

The position involves developing training materials, delivering sessions for Sales Counter, Promotors, and Store Staff, and coordinating with Mandarin-speaking management as needed.

Qualifications

• Develop training materials and reports based on business needs.
• Deliver training for Sales Counter, Promotors, Store Staff and other retail teams.
• Visit dealers and stores to monitor operations and provide follow-up.
• Coordinate with Mandarin-speaking management during training sessions.

Responsibilities

• Develop and prepare training materials, presentations, retail operation materials, and training reports based on business needs.
• Conduct training for Sales Counter, Promotors, Store Staff, and other retail teams covering product knowledge, selling skills, customer handling, and basic retail operations.
• Conduct dealer and store visits to monitor retail operations, identify operational challenges, and provide necessary follow-up.
• Ensure TAILG retail SOP, product presentation, store standards, and visual merchandising are properly implemented across assigned dealers and stores.
• Assist communication and translation between local employees and Mandarin-speaking management during training sessions, business discussions, and operational activities.
• Support promotional activities, sales events, new store openings, product launches, and other retail activities within the assigned area.
• Prepare reports regarding training activities, dealer/store visits, operational findings, performance evaluations, and follow-up actions.

Skills

Training

Sales

Retail

MS Office

Mandarin communication

Education

High School Diploma

Bachelor's degree (advantage)

Tools

PowerPoint

Word

Excel

Job description

TAILG Indonesia is seeking a Training and Retail Support Specialist based at the Serpong Head Office to bolster dealer and store operations across Jabodetabek, Sumatera, West Java, and Central Java. The role requires frequent business trips to dealers and stores to train staff and evaluate performance.

The position involves developing training materials, delivering sessions for Sales Counter, Promotors, and Store Staff, and coordinating with Mandarin-speaking management as needed.