EV Charging Network Lead — Operations & Reliability

BYD; Jakarta Pusat; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

BYD is seeking an Flash Charging Operations Manager to supervise the day-to-day operations of its flash charging network in Indonesia. You will manage maintenance, performance, and reliability while delivering excellent customer experiences and coordinating with service providers.

You will lead incident response, monitor KPIs, and drive cost optimization through data-driven improvements and partnerships with utilities, operators, and vendors.

Qualifications

• Bachelor's degree in a relevant field as listed.
• 5+ years of experience in operations management or related infra domains.
• Strong understanding of EV charging networks and service delivery.
• Experience managing contractors and cross-functional teams.
• Knowledge of KPIs, asset and incident management, and continuous improvement.

Responsibilities

• Oversee daily operations, performance, maintenance, and reliability of the flash charging network.
• Ensure charging stations operate safely, efficiently, and provide excellent customer experience.
• Manage operational partners and service providers, driving continuous improvement.
• Monitor uptime, utilization, and service quality; implement corrective actions.
• Lead preventive and corrective maintenance with internal teams and vendors.
• Develop and implement policies, procedures, and service standards.
• Coordinate incident management and emergency response activities.
• Prepare operational reports, dashboards, budgets, and strategic recommendations.

Skills

Operations management

Infrastructure operations

EV charging industry knowledge

Contractor management

KPIs & incident management

Analytical thinking

Leadership

Communication

Bahasa Indonesia proficiency

Education

Electrical Engineering

Mechanical Engineering

Industrial Engineering

Operations Management

Job description

BYD is seeking an Flash Charging Operations Manager to supervise the day-to-day operations of its flash charging network in Indonesia. You will manage maintenance, performance, and reliability while delivering excellent customer experiences and coordinating with service providers.

You will lead incident response, monitor KPIs, and drive cost optimization through data-driven improvements and partnerships with utilities, operators, and vendors.