EUC Field Technician – On-Site End-User & AV Systems

Tata Consultancy Services Limited; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Tata Consultancy Services Limited in Indonesia seeks an on-site EUC Support Specialist to install, configure and maintain end-user devices and AV/VC systems across customer offices. You will handle PABX provisioning, network basics, and asset management in line with ITAM policies.

Experience with Windows Autopilot, Apple DEP, and remote-site coordination with L2/L3 teams is required; Jakarta-based candidates preferred for this role.

Qualifications

• On-site EUC support across Indonesia locations.
• Hardware break-fix for laptops and workstations.
• AV/VC system administration and room configuration.
• PABX administration and network troubleshooting basics.

Responsibilities

• Provide on-site and remote-site EUC hardware support for end-user devices.
• Install, configure and maintain AV/VC systems across meeting rooms.
• Administer PABX systems and extension provisioning.
• Coordinate with L2/L3 teams and update IT tickets.

Skills

EUC support

Hardware diagnostics

AV/VC systems

PABX administration

Networking basics

Tools

Polycom

Logitech

Barco ClickShare

Maxhub

Jabra

Tandberg

Siemens

AudioCodes

Aastra

Windows Autopilot

Apple DEP

Intune

Job description

Tata Consultancy Services Limited in Indonesia seeks an on-site EUC Support Specialist to install, configure and maintain end-user devices and AV/VC systems across customer offices. You will handle PABX provisioning, network basics, and asset management in line with ITAM policies.

Experience with Windows Autopilot, Apple DEP, and remote-site coordination with L2/L3 teams is required; Jakarta-based candidates preferred for this role.