Enterprise Account Manager (Generalist)

Hewlett Packard Enterprise; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Enterprise Account Manager (Generalist) to develop and execute strategic plans for key enterprise accounts in Indonesia. You will collaborate with internal teams to identify growth opportunities, upsell, cross-sell, and expand service delivery while managing complex negotiations and renewals.

The role requires a four-year or graduate degree and 4–7 years of experience in account management or related fields.

Qualifications

• Requires a four-year or graduate degree in sales, marketing, business administration, or equivalent experience.
• Typically 4–7 years of work experience in account management or related fields.
• Experience with enterprise accounts and complex deal cycles is preferred.

Responsibilities

• Develops and executes comprehensive account plans aligned with client objectives and organizational offerings.
• Builds strong relationships with key stakeholders to understand objectives and challenges and provide strategic insights.
• Identifies upsell, cross-sell, and expansion opportunities within existing enterprise accounts.
• Collaborates with internal teams to tailor solutions addressing client needs and challenges.
• Leads contract negotiations, pricing discussions, and renewals to secure favorable terms for all parties.
• Provides feedback to improve products, services, and processes; prepares reports and presentations for stakeholders.

Skills

Account Management

Business Development

Sales Strategy

Cross-Selling

Customer Relationship Management

Education

Four-year or Graduate Degree in Sales/Marketing/Business Administration

Tools

Salesforce

Job description

Enterprise Account Manager (Generalist) Description - Job Summary

This role is responsible for developing and executing strategic account plans to deliver solutions aligning with both client objectives and the organization's offerings. The role collaborates with internal teams to identify opportunities for business growth within existing enterprise accounts through upselling and cross-selling. The role engages with sales specialists and partners to enhance the organization's capabilities and improve deal success.

Responsibilities

• Develops and executes comprehensive account plans that align with the client's objectives and the organization's offerings.
• Builds and nurtures strong relationships with key stakeholders at the client's organization and understands the client's objectives and challenges to provide strategic insights and solutions.
• Identifies opportunities for upselling, cross-selling, and expanding the scope of services provided to the client.
• Collaborates with internal teams to create tailored solutions that address the client's unique needs and challenges.
• Engages with sales specialists and partners to leverage the organization’s capabilities and improve win rates and delivery of selective deals.
• Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
• Provides feedback to internal teams based on client interactions to improve products, services, and processes.
• Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc.
• Stays updated on industry trends, competitive landscape, and emerging technologies that could impact the client's business.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications NA

Knowledge & Skills

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Sales Schedule - Full time Shift - No shift premium (Indonesia) Travel - Relocation - Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please