Senior Account Manager – ICT Products & Solutions
PT Talenta Eksekutif Asia (Matcha Talent)
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Benefits offered by this job
Job summary
PT Talenta Eksekutif Asia (Matcha Talent) in Jakarta is seeking a Senior Account Manager to lead strategic enterprise accounts in ICT products and solutions. The role covers full sales cycles, from planning to closing complex ICT projects, with tight coordination across technical and commercial teams.
The successful candidate will cultivate C-level relationships, expand strategic accounts, and drive revenue growth across industries including Transportation, Energy, Government, and Manufacturing.
Qualifications
- Bachelor's degree in Telecommunications, Computer Science, Informatics Engineering, Information Technology, Engineering, Business Management or related fields.
- Minimum 7 years of experience in Sales, Account Management, or Business Development.
- At least 5 years in ICT, telecommunications, technology, or enterprise solutions.
- Proven experience managing enterprise accounts and closing complex ICT projects.
- Strong experience across the full sales cycle, including bidding, negotiation, contracting, and project coordination.
- Experience selling ICT solutions to large corporations, government organizations, or strategic industries.
- Previous experience with Huawei products and solutions is an advantage.
Responsibilities
- Manage relationships with strategic enterprise customers.
- Build relationships with C-level executives, IT leaders, and key decision-makers.
- Understand customer business needs, technology requirements, and decision-making processes.
- Develop account plans and identify new business opportunities.
- Expand existing accounts through cross-selling and up-selling.
- Build long-term customer relationships and position the company as a strategic technology partner.
- Achieve assigned sales, revenue, collection, and market-share targets.
- Develop and manage sales pipelines and business forecasts.
- Identify and qualify new opportunities.
- Drive sales campaigns and introduce relevant ICT solutions.
- Manage commercial risks and ensure opportunities progress toward closure.
- Coordinate internal teams including technical, presales, commercial, legal, finance, and delivery.
- Monitor market trends, competitors, customer requirements, and technology developments.
- Identify digital transformation opportunities within assigned industries.
- Develop new accounts and expand presence in strategic markets.
Skills
Education
Tools
Job description
Our client is a leading global ICT technology company providing enterprise networking, data center, storage, cloud, wireless, computing, and collaboration solutions.
In Indonesia, the company works with major enterprises, government institutions, and strategic industries to support digital transformation and large-scale ICT infrastructure projects.
The role is part of the Enterprise Business Group (EBG) and will focus on managing strategic customers, developing new business, and expanding the company's ICT solution portfolio.
The Account Manager – ICT Products & Solutions is responsible for managing strategic enterprise accounts and achieving sales, revenue, collection, and market-share targets.
The role covers the full sales cycle, including account planning, customer engagement, opportunity development, solution selling, bidding, negotiation, contract closing, and project coordination.
Depending on the assigned portfolio, customers may come from Transportation & Logistics, Energy & Oil & Gas, Government & Public Sector, Manufacturing, or other large enterprise industries.
The Account Manager will work closely with internal technical teams, solution architects, commercial teams, and external partners to develop and close complex ICT projects.
Manage relationships with strategic enterprise customers.
Build relationships with C-level executives, IT leaders, and key decision-makers.
Understand customer business needs, technology requirements, and decision-making processes.
Develop account plans and identify new business opportunities.
Expand existing accounts through cross-selling and up-selling.
Build long-term customer relationships and position the company as a strategic technology partner.
Achieve assigned sales, revenue, collection, and market-share targets.
Develop and manage sales pipelines and business forecasts.
Identify and qualify new opportunities.
Drive sales campaigns and proactively introduce relevant ICT solutions.
Manage commercial risks and ensure opportunities progress toward successful closure.
Sell and promote enterprise ICT solutions, including:
Networking / Datacom
Data Center
Storage & Computing
Cloud
Wireless & Wi-Fi
Optical solutions
Collaboration and Smart Office solutions
Understand customer challenges and recommend suitable ICT solutions.
Work with technical teams to prepare solutions and proposals.
Present solutions and business value to technical and senior business stakeholders.
Manage sales opportunities from initial discussion to bidding, negotiation, contract signing, and project handover.
Coordinate internal teams including technical, presales, commercial, legal, finance, and delivery.
Work with system integrators, distributors, channel partners, and other external stakeholders.
Monitor project and transaction progress and resolve commercial or operational issues.
Monitor market trends, competitors, customer requirements, and technology developments.
Identify digital transformation opportunities within assigned industries.
Develop new accounts and expand the company's presence in strategic markets.
Maintain accurate sales reports, forecasts, and pipeline updates.
The role may cover different enterprise sectors depending on business needs:
Transportation & Logistics
Ports, airports, and related infrastructure
Large logistics and supply-chain organizations
Energy companies
Pertamina and its subsidiaries
Government & Public Sector
Ministries and government agencies
Police and military organizations
Public institutions
Other strategic government accounts
Other Enterprise Accounts
Manufacturing
Telecommunications
Large corporations and strategic enterprise customers
Bachelor's Degree in Telecommunications, Computer Science, Informatics Engineering, Information Technology, Engineering, Business Management, or related fields.
Minimum 7 years of experience in Sales, Account Management, or Business Development.
At least 5 years in ICT, telecommunications, technology, or enterprise solutions.
Proven experience managing enterprise accounts and closing complex ICT projects.
Strong experience across the full sales cycle, including bidding, negotiation, contracting, and project coordination.
Experience selling ICT solutions to large corporations, government organizations, or strategic industries.
Previous experience with Huawei products and solutions is an advantage.
Good understanding of enterprise ICT infrastructure and digital transformation.
Knowledge of Networking, Data Center, Storage, Cloud, Wireless, Optical, and Collaboration solutions.
Strong consultative selling and solution presentation skills.
Able to work with presales, solution architects, system integrators, and channel partners.
Strong negotiation, forecasting, presentation, and account planning skills.
Experience in one or more of the following is highly preferred:
Transportation & Logistics
Government / Public Sector
Manufacturing
Telecommunications
For Government-focused accounts, experience with ministries, police, military, public procurement, and government bidding processes is highly valuable.
For Energy-focused accounts, experience with Pertamina, Oil & Gas, industrial digitalization, or IT/OT environments is highly valuable.
Confident and comfortable communicating with senior executives.
Strong hunter and target-driven mindset.
Good relationship-building and negotiation skills.
Strong analytical and problem-solving abilities.
Fast learner and adaptable to new technologies and industries.
Resilient and comfortable handling complex, long sales cycles.
Strong team player with excellent coordination skills.
Professional fluency in English, both written and spoken.
Location: Jakarta
Working Arrangement: Work From Office (WFO)
Working Hours: Monday–Friday, 08:00–17:00
Department: Enterprise Business Group
Level: Manager to Senior Manager; potential Team Lead opportunity
Reporting Line: Account Director
Employment: 12-month contract; 2nd-year extension subject to performance, with potential permanent conversion from the 3rd year
Benefits:
- Basic Salary
- BPJS Kesehatan
- BPJS Ketenagakerjaan
- THR
- Medical Insurance
- Transportation Allowance
- Parking Allowance
- Annual Bonus
South Jakarta, Jakarta, ID
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