Enterprise Account Manager (Generalist)

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 111,600,000 - 223,200,000; Full time

Job summary

HP, Inc. is seeking a strategic accounts professional to develop and execute account plans that align with client objectives and HP offerings. You will collaborate across teams to identify upsell opportunities and build strong client relationships.

You will lead negotiations, price discussions, and renewals while coordinating with sales specialists and partners to improve win rates and delivery. Regular client updates and internal reporting are also required.

Qualifications

• Four-year or graduate degree in Sales, Marketing, Business Administration, or related field.
• Typically 4–7 years of work experience in customer relationship management or account management.
• Experience with account planning, upselling/cross-selling, and contract negotiations.

Responsibilities

• Develop and execute strategic account plans to meet client objectives and company offerings.
• Build relationships with key client stakeholders and understand their objectives and challenges.
• Identify upsell, cross-sell, and expansion opportunities within accounts.
• Collaborate with internal teams to tailor solutions for client needs.
• Engage with sales specialists and partners to improve win rates and delivery.
• Lead contract negotiations, pricing discussions, and renewals for favorable terms.
• Provide client feedback to improve products, services, and processes.
• Prepare reports and presentations for internal stakeholders and clients.

Skills

Account Management

Business Development

Cross-Selling

CRM

Sales Strategy

Sales Process

Sales Prospecting

Upselling

Sales Territory Management

Sales Management

Market Share

Product Knowledge

Merchandising

Relationship Building

Education

Degree in Sales/Marketing/Business Admin

4–7 years CRM/Account Management experience

Tools

Salesforce

Job description

De ion -

Job Summary

• This role is responsible for developing and executing strategic account plans to deliver solutions aligning with both client objectives and the organization's offerings. The role collaborates with internal teams to identify opportunities for business growth within existing enterprise accounts through upselling and cross-selling. The role engages with sales specialists and partners to enhance the organization's capabilities and improve deal success.

Responsibilities

• Develops and executes comprehensive account plans that align with the client's objectives and the organization's offerings.
• Builds and nurtures strong relationships with key stakeholders at the client's organization and understands the client's objectives and challenges to provide strategic insights and solutions.
• Identifies opportunities for upselling, cross-selling, and expanding the scope of services provided to the client.
• Collaborates with internal teams to create tailored solutions that address the client's unique needs and challenges.
• Engages with sales specialists and partners to leverage the organization's capabilities and improve win rates and delivery of selective deals.
• Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
• Provides feedback to internal teams based on client interactions to improve products, services, and processes.
• Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc.
• Stays updated on industry trends, competitive landscape, and emerging technologies that could impact the client's business.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

NA

Knowledge & Skills

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

• This job de ion describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (Indonesia)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal