English Annotation

Concentrix; Surakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading customer engagement company in Surakarta is seeking a Content Moderator to review and analyze user-generated content. The ideal candidate should hold a diploma or bachelor's degree, have a minimum B2 level of English proficiency, and be willing to work onsite in a shifting schedule. Responsibilities include moderating content across platforms and enforcing community guidelines. Fresh graduates are welcomed to apply.

Qualifications

• Good proficiency in English is a must, minimum B2 level.
• Awareness of current affairs and events in the respective markets/countries.
• Willing to work in shifting schedule.
• Willing to work onsite in Surakarta.
• Prior work experience on Social Media platforms is a plus.

Responsibilities

• Review, analyze, annotate and evaluate user-generated content across various platforms.
• Enforce community guidelines and remove unacceptable content.
• Report issues related to content violations.
• Maintain documentation on handled cases.
• Ensure accuracy and quick responses while moderating content.

Skills

Proficiency in English (B2 level)

Analytical thinking

Teamwork and engagement

Familiarity with Social Media platforms

Education

Diploma 3/bachelor’s degree

Job description

Qualifications

• Diploma 3/bachelor’s degree holder.
• Good proficiency in English is a must, minimum B2 level.
• Awareness of current affairs and events in the respective markets/countries.
• High on teamwork and engagement, mature & has the analytical thinking.
• Wiling to work in shifting schedule.
• Willing to work onsite in Surakarta.
• Prior work experience on Social Media platforms, or as a Content.
• Moderator/Reviewer/Annotator is a plus. Fresh graduates are welcomed to apply.

Responsibilities

• Review, analyze, annotate and evaluate user-generated content across various platforms, including text, images, and videos.
• Enforce community guidelines and policies regarding acceptable content, identifying and removing content that violates these standards (e.g., harmful, offensive, or illegal content).
• Report any issues or trends related to content violations and assist in resolving complex cases.
• Keep accurate records of moderation actions and maintain documentation on handled cases.
• Maintain high standards of accuracy and consistency while moderating content, ensuring quick and efficient responses.