Education Counselor (Surabaya, Indonesia)

nextjobz; Indonesia; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

StudyNet is hiring an Education Counselor in Indonesia for on-site support. The role focuses on guiding international students to suitable courses and institutes, preparing applications, and maximizing enrolments.

You will liaise with students, parents, and providers while promoting Visa Services, OSHC, OVHC, and Professional Year offerings. We seek someone with 1–2 years of experience in education counseling who can design tailored study plans, follow up with prospects, and maintain

Qualifications

• Experience: 1–2 years in education counseling.

Responsibilities

• Provide information, advice, and application support for international students seeking placement in Australian institutions.
• Design tailored study plans based on each student’s situation.
• Follow up with potential students to maximise applications and enrolments.
• Guide students in documents for university or visa applications.
• Liaise between students, parents, and education providers.
• Promote StudyNet products including Visa Services, OSHC, OVHC, and Professional Year.
• Maintain after-sales service to increase student retention.
• Update client information in the CRM system.
• Perform other relevant student service duties.

Skills

Education counseling

Job description

Company Name: StudyNet

Location:

Job Type: Full-Time

Workplace Type: On-Site

Job ID: IJOB202672086

We are on a mission to empower lives around the world through education and make every step seamless for international students dreaming of studying in Australia.

Position Purpose

The Education Counselor helps international students find suitable solutions by selecting the right course and institute according to the student's profile, budget, and limitations. The role focuses on achieving customer service, satisfaction, retention, and customer success.

Key Duties & Responsibilities

• Provide information, advice, and application processing support for international students seeking placement in Australian educational institutions.
• Design a tailored and effective study plan according to each student's individual situation.
• Follow up with potential students and maximize conversion of applications and final enrollments.
• Guide students in preparing and completing documents for university or visa applications.
• Liaise between students, parents, and education providers.
• Promote other products and services offered by STUDYNET, including Visa Services, OSHC, OVHC, and Professional Year.
• Maintain after-sales service engagement to increase student retention.
• Create and maintain accurate client information in the company's CRM system.
• Perform other relevant student service duties.

Requirements

• Experience: 1 to 2 years
• Education:
• Skills: Education counseling

Last Date of Application

01 November 2026