E-commerce Growth Specialist

PT BE BEST INTERNATIONAL; Tangerang; On-site; IDR 167,400,000 - 312,480,000; Full time

Benefits offered by this job

Professional development

Flexible working arrangements

Health benefits

Work-life balance

Job summary

PT BE BEST INTERNATIONAL in Tangerang, Banten, seeks an E-commerce Specialist to optimize online platforms, manage listings, and execute marketing communications strategies that drive engagement and sales.

The ideal candidate has 2–3 years of experience in e-commerce or digital marketing, with strong knowledge of Shopee, Tokopedia, and Lazada, plus skills in SEO, SEM, and analytics. Fluency in English and Indonesian is required.

Qualifications

• Proven experience of at least 2–3 years working in e-commerce, digital marketing, or marketing communications.
• Strong understanding of e-commerce platforms, marketplaces (Shopee, Tokopedia, Lazada), and online retail operations.
• Excellent knowledge of digital marketing strategies, including SEO, SEM, social media marketing, and email marketing.
• Proficiency in using analytics tools and interpreting data to inform strategic decisions.
• Strong written and verbal communication skills in English and Indonesian.
• Experience with content management systems and e-commerce software platforms.
• Demonstrated ability to manage multiple projects simultaneously whilst maintaining attention to detail.

Responsibilities

• Manage and optimize e-commerce platforms, including product listings, pricing strategies, and inventory management across multiple online channels.
• Develop and execute marketing communications campaigns tailored to drive traffic and increase sales through digital channels.
• Conduct market research and competitor analysis to identify opportunities for growth and improvement in our e-commerce operations.
• Collaborate with cross-functional teams to ensure seamless integration of marketing communications with overall e-commerce strategy.
• Monitor and analyse e-commerce performance metrics, including conversion rates, customer acquisition costs, and return on investment.
• Create compelling product descriptions, promotional content, and marketing materials designed to attract and retain customers.
• Manage customer relationships and address enquiries through e-commerce platforms to ensure high levels of customer satisfaction.
• Identify and implement new e-commerce technologies and tools to enhance operational efficiency and customer experience.
• Coordinate with suppliers and logistics partners to ensure timely delivery and product availability.
• Report on e-commerce performance to senior management and provide recommendations for strategic improvements.

Skills

E-commerce platforms

Digital marketing

Marketing communications

SEO

SEM

Analytics

English and Indonesian

Education

Bachelor’s degree in Marketing, Communications, Business, or related field

Tools

Content management systems

E-commerce software platforms

Job description

PT BE BEST INTERNATIONAL in Tangerang, Banten, seeks an E-commerce Specialist to optimize online platforms, manage listings, and execute marketing communications strategies that drive engagement and sales.

The ideal candidate has 2–3 years of experience in e-commerce or digital marketing, with strong knowledge of Shopee, Tokopedia, and Lazada, plus skills in SEO, SEM, and analytics. Fluency in English and Indonesian is required.