E-commerce Specialist

PT Sun Indonesia Healthcare; Jakarta Utara; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

PT Sun Indonesia Healthcare is seeking an E-Commerce Specialist to manage daily operations across Shopee, Tokopedia, TikTok Shop, and other marketplaces. You will optimize product listings, pricing, promotions, and store performance while coordinating with marketing, content, warehouse, and customer service teams to hit sales targets in Indonesia.

Responsibilities include monitoring inventory, planning campaigns, analyzing performance data, and ensuring accurate product information and visuals.

Qualifications

• 3–5 years of experience in e-commerce or marketplace management.
• Familiar with Shopee, Tokopedia, TikTok Shop and other marketplaces.
• Strong understanding of marketplace operations, promotions and metrics.
• Proficient in Excel or Google Sheets and data analysis.
• Excellent communication and coordination skills.

Responsibilities

• Manage daily operations of e-commerce stores across platforms.
• Monitor and optimize listings, pricing, promotions, and performance.
• Plan and execute campaigns, promotions, and platform events.
• Analyze sales, traffic, conversions, and campaign performance.
• Coordinate with marketing, content, warehouse, and customer service teams.
• Monitor inventory and product availability across marketplaces.
• Manage vouchers, discounts, bundles, and other promotions.
• Track competitors and marketplace developments.
• Prepare regular reports on sales performance and key metrics.
• Ensure product information, images, descriptions, and pricing are accurate.

Skills

E-commerce management

Marketplace platforms

Analytical thinking

Excel/Google Sheets

Communication skills

Independent initiative

Detail-oriented

Multi-tasking

English proficiency

Job description

We are looking for a proactive and detail-oriented E-Commerce Specialist to manage and optimize our online marketplace operations. You will be responsible for driving sales, improving store performance, managing campaigns, and ensuring a smooth customer shopping experience across e-commerce platforms.

Key responsibilities

• Manage daily operations of e-commerce stores across platforms such as Shopee, Tokopedia, TikTok Shop, and other marketplaces.
• Monitor and optimize product listings, pricing, promotions, and store performance.
• Plan and execute e-commerce campaigns, promotions, and platform events.
• Analyze sales, traffic, conversion, and campaign performance to identify growth opportunities.
• Coordinate with the marketing, content, warehouse, and customer service teams to support sales targets.
• Monitor inventory and product availability across marketplaces.
• Manage vouchers, discounts, bundles, and other promotional activities.
• Track competitors, market trends, and marketplace developments.
• Prepare regular reports on sales performance and key e-commerce metrics.
• Ensure product information, images, descriptions, and pricing are accurate and up to date.

Requirements

• English proficiency is required.
• Minimum 3–5 years of experience in e-commerce, Marketplace management, or a related role.
• Familiar with Shopee, Tokopedia, TikTok Shop, and other e-commerce platforms.
• Strong understanding of marketplace operations, promotions, and e-commerce metrics.
• Good analytical and problem-solving skills.
• Detail-oriented, organized, and able to manage multiple tasks.
• Good communication and coordination skills.
• Proficient in Microsoft Excel/Google Sheets.
• Able to work independently and take initiative.

We are a home healthcare company focused on Indonesia, delivering high-quality, localized health solutions. As the No.1 distributor and key partner of Sinocare, we offer products like 3-in-1 testing devices, blood pressure monitors, oxygen concentrators, and nebulizers, while building a trusted and competitive local brand.

We are a home healthcare company focused on Indonesia, delivering high-quality, localized health solutions. As the No.1 distributor and key partner of Sinocare, we offer products like 3-in-1 testing devices, blood pressure monitors, oxygen concentrators, and nebulizers, while building a trusted and competitive local brand.