E-commerce Ops Lead — TikTok Shop & Shopee

PT META INERTIA INDONESIA; Tangerang Selatan; Presencial; IDR 120.000.000 - 240.000.000; Jornada completa

Descripción de la vacante

PT META INERTIA INDONESIA is seeking an experienced E-commerce Operations Lead to manage daily activities across Shopee, TikTok Shop, and other platforms from our Indonesia-based team. You will oversee listings, promotions, orders, and store performance; coordinate launches and content; and lead inventory, packaging, shipping, and fulfillment teams to ensure accuracy and efficiency.

The role requires 3+ years in e-commerce ops, strong knowledge of local platforms, and excellent English

Formación

• 3+ years of e-commerce operations experience, preferably with team management.
• Strong knowledge of Shopee, TikTok Shop, and Indonesian e-commerce operations.
• Proficient in English as an independent working language (written and spoken).
• Strong accountability, attention to detail, and ability to deliver results with minimal supervision.
• Proactive problem-solving mindset with good organizational skills.

Responsabilidades

• Oversee daily operations on TikTok Shop, Shopee, and other platforms, including listings, promotions, orders, and store performance.
• Coordinate product launches, content, affiliate activities, and promotions for timely execution.
• Manage inventory, packing, shipping, and fulfillment staff for accuracy and efficiency.
• Monitor response rates, service quality, and resolve order-related issues; drive continuous improvement.
• Develop SOPs, trackers, and monitoring systems; identify and resolve operational issues.

Conocimientos

E-commerce operations

Team leadership

English proficiency

Problem solving

Attention to detail

Herramientas

Excel

Descripción del empleo

PT META INERTIA INDONESIA is seeking an experienced E-commerce Operations Lead to manage daily activities across Shopee, TikTok Shop, and other platforms from our Indonesia-based team. You will oversee listings, promotions, orders, and store performance; coordinate launches and content; and lead inventory, packaging, shipping, and fulfillment teams to ensure accuracy and efficiency.

The role requires 3+ years in e-commerce ops, strong knowledge of local platforms, and excellent English