E‑Commerce Operations Specialist

PT Diamulia Internusa; Batuceper; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Diamulia Internusa in Batuceper, Banten seeks an experienced E-Commerce Admin to join as a contract role. You will manage online sales platforms, handle orders, inventory, and customer inquiries, and work with marketing and logistics to enhance the customer experience.

Responsibilities include processing orders end-to-end, maintaining product data, and generating operational reports for process improvements. Strong attention to detail and excellent communication are essential.

Qualifications

• Experience in e-commerce administration or customer service roles.
• Strong administrative and organizational skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficiency in using e-commerce platforms and related software.
• Understanding of inventory management and order fulfillment processes.

Responsibilities

• Oversee day-to-day operations of the e-commerce website and marketplaces.
• Manage orders, inventory tracking, and customer inquiries.
• Process orders from placement to shipment in a timely manner.
• Maintain accurate product information and pricing on the platform.
• Provide exceptional customer service and resolve issues.
• Collaborate with marketing and logistics to improve the customer experience and generate reports.

Skills

Administrative skills

Organizational skills

Communication

Problem-solving

E-commerce platforms

Tools

E-commerce software

Job description

PT Diamulia Internusa in Batuceper, Banten seeks an experienced E-Commerce Admin to join as a contract role. You will manage online sales platforms, handle orders, inventory, and customer inquiries, and work with marketing and logistics to enhance the customer experience.

Responsibilities include processing orders end-to-end, maintaining product data, and generating operational reports for process improvements. Strong attention to detail and excellent communication are essential.