E‑Commerce Livestream Lead & Performance Manager

Eka Jaya Group; Tangerang; On-site; IDR 180,000,000 - 240,000,000; Full time

Job description

Eka Jaya Group (Hanasui, NCo) is #Hiring for the E-Commerce Livestream Assistant Manager position!

About Us:

Eka Jaya Group is a leader in the beauty industry, proudly home to Hanasui, NCo, FYNE & Eomma. Since December 2016, we’ve grown on the strength of our 14 core values: thinking big, putting consumers first, and acting with integrity in everything we do. Backed by our own private factory, we sweat the details and get things done fast, delivering superior quality, on-time supply, and competitive pricing.

We’re looking for passionate individuals who own their work and are ready to win with us.

Job Requirements

• Bachelor's degree in Business, Marketing, Communication, Management, or a related field.
• Minimum 3-5 years of experience in E-Commerce Livestream Management, preferably within the Beauty, Skincare, Cosmetics, Personal Care, or FMCG industry.
• Proven experience in managing livestream operations across platforms such as TikTok Shop, Shopee, and Tokopedia.
• Strong understanding of livestream strategies, platform algorithms, promotional mechanics, and e-commerce trends.
• Experience in managing livestream hosts, operators, production teams, and scheduling.
• Strong knowledge of beauty products, skincare ingredients, product benefits, and selling techniques is highly preferred.
• Proven ability to analyze livestream performance metrics, including GMV, revenue per hour, traffic, viewers, engagement, conversion rate, and ROI.
• Experienced in developing livestream strategies, content planning, campaign execution, and sales-driven initiatives.

Job Responsibilities

• Livestream Strategy & Performance: Develop and execute livestream strategies to drive brand awareness, audience engagement, conversion, and sales growth across e-commerce platforms.
• Team Management & Development: Lead and manage livestream teams, including hosts, operators, and production crews. Monitor performance, provide coaching, and ensure team productivity.
• Livestream Planning & Execution: Develop livestream schedules, session concepts, scripts, product highlights, selling points, and promotional mechanics to maximize audience engagement and sales performance.
• Sales & KPI Achievement: Monitor and evaluate livestream performance against sales targets and KPIs, including GMV, revenue per hour, traffic, engagement, conversion rate, and ROI.
• Product & Brand Communication: Ensure effective product storytelling, highlighting product benefits, key ingredients, unique selling propositions (USPs), and promotional offers in line with brand positioning.
• Campaign & Promotion Management: Collaborate with E-Commerce, Marketing, and Brand teams to execute monthly campaigns, mega campaigns (9.9, 10.10, 11.11, 12.12), product launches, and special livestream events.
• Data Analysis & Optimization: Analyze livestream performance and audience behavior to identify improvement opportunities, optimize session strategies, and maximize sales conversion.
• Cross-Functional Collaboration: Work closely with E-Commerce, Digital Marketing, Brand, and Creative teams to align livestream activities with overall business and marketing objectives.
• Operational Excellence: Ensure livestream equipment, studio setup, production quality, product availability, and technical operations are well-maintained to support seamless livestream execution.

At Eka Jaya Group, we believe in being Humble to Learn, with the Ambition to Grow. Here, you’ll have room to innovate boldly, own real impact, and grow alongside a team that wins together. We’re here to Win Product and Win Market, and we want you to Win Your Life with us.

If you’re ready to thrive in a fast-paced environment, #EJINIAN is the place for you!

Upsize your career with us at #LIFEatEJI