E-Commerce Lead

facetology; Indonesia; On-site; IDR 420,000,000 - 720,000,000; Full time

Job summary

Facetology, a dynamic beauty brand in Indonesia, is seeking an E-Commerce Lead to develop and execute marketplace strategies across Shopee, Tokopedia, Lazada, and TikTok Shop, driving revenue growth.

You will analyze market trends, plan end-to-end campaigns, monitor KPIs, and lead the e-commerce team while collaborating with marketing, logistics, and customer service to optimize the shopper experience.

Qualifications

• Bachelor's degree required in business, marketing, or related field.
• 35 years in e-commerce or marketplace management.
• Proven experience on Shopee, Tokopedia, Lazada, or TikTok Shop.
• Strong analytical and campaign management skills.
• Excellent leadership and cross-functional collaboration.

Responsibilities

• Develop and execute comprehensive e-commerce strategies to drive revenue growth across marketplace platforms (e.g., Shopee, Tokopedia, TikTok Shop, Lazada, Blibli).
• Analyze market trends, consumer behavior, and competitor activities to identify opportunities for growth.
• Plan and lead end-to-end marketplace campaigns including mega campaigns, product launches, flash sales, and other promotional programs.
• Monitor key performance indicators such as traffic, conversion rate, average order value (AOV), and sales performance.
• Lead and manage the e-commerce team to ensure operational efficiency and strong campaign execution.
• Collaborate with marketing, affiliate, live streaming, customer service, and logistics teams to align strategies and improve customer experience.

Skills

Marketplace management

Campaign planning

Data analysis

Leadership

Cross-functional collaboration

Education

Bachelor1s degree in Business, Marketing, E-Commerce, Management, or related field

Tools

Shopee

Tokopedia

Lazada

TikTok Shop

Marketplace analytics tools

Job description

Responsibilities

#BeOneofOurFaces!

Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.

As An E-Commerce Lead, You Will

• Develop and execute comprehensive e-commerce strategies to drive revenue growth across marketplace platforms (e.g., Shopee, Tokopedia, TikTok Shop, Lazada, Blibli, etc.).
• Analyze market trends, consumer behavior, and competitor activities to identify opportunities for growth.
• Plan and lead end-to-end marketplace campaigns including mega campaigns, product launches, flash sales, and other promotional programs.
• Monitor key performance indicators such as traffic, conversion rate, average order value (AOV), and sales performance.
• Lead and manage the e-commerce team to ensure operational efficiency and strong campaign execution.
• Collaborate with marketing, affiliate, live streaming, customer service, and logistics teams to align strategies and improve customer experience.

Requirements

• Bachelor’s degree in Business, Marketing, E-Commerce, Management, or a related field.
• 3–5 years of experience in e-commerce, marketplace management, or digital commerce, preferably in beauty, FMCG, or consumer brands.
• Proven experience managing marketplace platforms such as Shopee, Tokopedia, Lazada, or TikTok Shop.
• Strong experience in planning and executing large-scale marketplace campaigns.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Excellent project management and problem-solving skills.
• Strong leadership and communication skills with the ability to collaborate across multiple teams.
• Familiarity with marketplace tools, dashboards, and performance analytics.

Placement

Facetology Head Office in Tebet, South Jakarta.