E-Commerce Content Moderator - Trust & Safety

UNAVAILABLE; Kota Semarang; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

We are seeking an E-Commerce Content Moderator in Semarang, Indonesia, to ensure legal compliance and safety in user-generated content. Responsibilities include reviewing seller information, coordinating with business units, and documenting user support issues. A Bachelor's degree is required, and fresh graduates are encouraged to apply. Excellent English communication and problem-solving skills are essential. Preferred qualifications include experience in content moderation and proficiency in multiple languages.

Qualifications

• Fresh Graduates are welcome to apply.
• Minimum GPA of 2.75.
• 0-3 years of work experience in content moderation.

Responsibilities

• Review seller and product information for compliance.
• Co-ordinate with E-commerce Account business unit.
• Label content according to policy guidelines.
• Document user reports and support tickets.
• Collaborate to resolve significant risk content.

Skills

Excellent written and verbal communication skills in English

Strong problem-solving skills

Ability to handle high volumes

Flexible for shifting schedule

Education

Bachelor’s degree or equivalent diploma

Tools

Microsoft Office Suite

Job description

We are seeking an E-Commerce Content Moderator in Semarang, Indonesia, to ensure legal compliance and safety in user-generated content. Responsibilities include reviewing seller information, coordinating with business units, and documenting user support issues. A Bachelor's degree is required, and fresh graduates are encouraged to apply. Excellent English communication and problem-solving skills are essential. Preferred qualifications include experience in content moderation and proficiency in multiple languages.