Driver Operations Associate (Longhaul Delivery)

PT. LALAMOVE LOGISTIK INDONESIA; Jakarta Pusat; Presencial; IDR 72.000.000 - 120.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

BPJS

Health Insurance

Bonus

Spouse/ Child Leave

Descripción de la vacante

PT. LALAMOVE LOGISTIK INDONESIA is seeking a Driver Operations Associate (Longhaul Delivery) in Jakarta Pusat to optimize driver activation, monitor performance metrics, and partner with Demand teams to ensure reliable order fulfillment.

You will lead a small team, drive targeted driver engagement initiatives, and help maintain a scalable long-haul delivery network in a fast-paced logistics environment.

Formación

• Excellent communication and interpersonal skills are essential.
• Analytical and problem-solving mindset with ability to act quickly on operational issues.
• Ability to multitask and thrive in a fast-paced environment.
• Strong sense of ownership, attention to detail, and ability to collaborate across teams.

Responsabilidades

• Monitor daily, weekly, and monthly metrics performance.
• Create and execute driver activation initiatives to increase active drivers, including communications, campaigns, incentives, bonuses.
• Work closely with Demand teams to ensure order fulfillment, projects & maintain supply reliability.
• Monitor active driver performance and provide insights to improve long-distance delivery performance.
• Lead a small team to achieve metrics targets and deliver excellent execution.
• Initiate driver engagement initiatives such as targeted communication, incentives, or campaigns to improve order response rate.

Conocimientos

Strong communication

Analytic mindset

Multitasking

Ownership

Driver communication

Educación

Bachelor's degree

Herramientas

Google Sheets

Google Slides

Descripción del empleo

Driver Operations Associate (Longhaul Delivery)

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Your impact won't end there; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives. You are the one who will directly empower our driver-partners and ensure their long-term economic viability.

The recruitment process will be carried out in English, and only shortlisted candidates will be notified.

What you'll do

• Monitor and analyze daily, weekly, and monthly metrics performance

• Create and execute driver activation initiatives to increase active drivers, including communications, campaign, incentives, bonuses.

• Work closely with Demand teams to ensure order fulfillment, projects & maintain supply reliability.

• Monitor active driver performance and provide insight & recommendation to improve supply which includes, but not limited to, long-distance delivery performance

• Lead a small team to achieve metrics targets and deliver excellent execution.

• Initiate driver engagement initiatives such as: (targeted communication, incentives, or campaigns) to improve order response rate / fulfillment

What we seek

• Strong communication and interpersonal skills.

• Analytic and problem-solving mindset with the ability to act quickly on operational issues.

• Ability to multitask and thrive in a fast-paced environment.

• Strong sense of ownership, attention to detail, and ability to collaborate across teams.

• Comfortable communicating with drivers.

What you'll need

• Bachelor’s degree from a reputable university, preferably in Management, Operations, or related fields.

• Minimum 1-2 years of experience in operations, logistics, supply management, ride-hailing or related industries

• Good written and verbal communication skills in English.

• Proficiency in Google Spreadsheets and Slides.

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:https://www.lalamove.com/en-hk/candidate-privacy-notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• BPJS
• Health Insurance
• Bonus
• Spouse/ Child Leave