Driver Operations Associate

PT. LALAMOVE LOGISTIK INDONESIA; Palembang; On-site; IDR 55,800,000 - 89,280,000; Full time

Benefits offered by this job

BPJS

Health Insurance

Bonus

Spouse/ Child Leave

Job summary

PT. LALAMOVE LOGISTIK INDONESIA in Palembang is seeking a proactive Operations professional to oversee driver-partner onboarding, order fulfillment, and local optimization.

You will drive driver acquisition, onboarding, sticker installation, and collaborate with Marketing to generate leads while mentoring a small team in a fast-paced environment. Fluency in English is preferred; willingness to be based in Palembang and to support the company’s global-local strategy is essential.

Qualifications

• Bachelor’s degree in management, operations or related field.
• 1–2 years experience in operations preferred.
• Fluent in English preferred.
• Experience leading a small team is a plus.
• Familiar with Google Sheets or spreadsheets tools.

Responsibilities

• Manage all operational activities in Palembang office including driver partner acquisition, onboarding, order fulfillment, and driver education.
• Initiate driver acquisition and sticker installation activities in Palembang Area.
• Monitor driver operations support activities (callouts, sticker installation, attribute distribution).
• Collaborate with Marketing for drivers lead generation activities.

Skills

Communication

Interpersonal skills

Analytical thinking

Target oriented

Creativity

Education

Bachelor's degree in management/operations or related field

Tools

Google Sheets

Job description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a 'glocal' approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Your impact won't end there; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives. You are the one who will directly empower our driver-partners and ensure their long-term economic viability.

The recruitment process will be carried out in English, and only shortlisted candidates will be notified.

What you’ll do:

• Manage all operational activities in Palembang office from driver partner acquisition and onboarding, order fulfillment, and driver education


• Initiate driver acquisition and sticker installation activities in Palembang Area


• Monitor drivers operations support activities on making callout, sticker installation, and distribute drivers attributes


• Collaborate with Marketing team for driver's lead generations activities

What we seek:

• Good communication and interpersonal skill


• Good analytical thinking skill


• Able to meet the target determined by company


• Fun & creative person to create drivers acquisition activity

What you need:

• Graduate from reputable university majoring in management, operations or any related field


• Minimum 1-2 years of experience working in operations department


• Fluent in English would be preferrable


• Have experience in leading and managing small team


• Familiar with Google Spreadsheets


• Willing to be placed in Palembang (Sumatra Selatan)

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:https://www.lalamove.com/en-hk/candidate-privacy-notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Perks and benefits

• BPJS


• Health Insurance


• Bonus


• Spouse/ Child Leave

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