Driver Administration Team Leader

GSM | XanhSM Co.,LTD; Jakarta Pusat; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

GSM | XanhSM Co.,LTD is seeking a Data Administration Lead in Jakarta to oversee the driver data team and ensure accurate, timely data across systems. You will manage databases, perform validation, and drive data-driven decision-making.

The role requires strong analytical skills, leadership, and experience with data tools such as Power BI, Tableau, and SQL. Collaboration with cross-functional teams is essential for operational efficiency.

Qualifications

• Bachelor's degree required in Statistics, Mathematics, Information Systems, Business Administration, or related field.
• Strong analytical and numerical skills with high attention to detail.
• Experience in data management, analysis, reporting, or administration is expected.
• Familiarity with data visualization tools is advantageous.

Responsibilities

• Lead and supervise the Driver Administration team and ensure data accuracy and completeness.
• Oversee driver database management, validation, reconciliation, and updates.
• Monitor, analyze, and evaluate driver administration data for discrepancies and trends.
• Develop dashboards, reports, and data monitoring tools for performance tracking.
• Establish data management standards, reporting procedures, and workflows to boost quality.
• Identify data gaps and process inefficiencies and drive continuous improvement.
• Coordinate data consolidation from multiple sources with timely delivery.
• Collaborate with cross-functional teams to align data and support operations.
• Monitor team performance and coach members on data management and reporting best practices.
• Provide guidance on data governance and administration practices.

Skills

Analytical skills

Numerical proficiency

Attention to detail

Leadership

Problem-solving

Process improvement

Organizational skills

Communication

Cross-functional coordination

Driver management/domain experience

Education

Bachelor's degree in Statistics, Mathematics, Information Systems, Business Administration, or related field

Tools

Power BI

Tableau

SQL

Job description

Responsibilities

• Lead and supervise the Driver Administration team in managing driver administrative processes and ensuring data accuracy, integrity, and completeness.
• Oversee driver database management, data validation, reconciliation, and regular data updates to ensure reliable and consistent information across systems.
• Monitor, analyze, and evaluate driver administration data to identify discrepancies, trends, and operational issues.
• Develop and maintain comprehensive reports, dashboards, and data monitoring tools to support operational performance tracking and management decision-making.
• Establish data management standards, reporting procedures, and administrative workflows to improve data quality and operational efficiency.
• Identify data gaps, inconsistencies, and process inefficiencies, and implement corrective actions and continuous improvement initiatives.
• Manage data consolidation and reporting from multiple sources while ensuring accuracy, consistency, and timely delivery.
• Coordinate with cross-functional teams to ensure data alignment, resolve discrepancies, and support operational requirements.
• Monitor team performance, establish work priorities, and ensure timely and accurate completion of administrative and data-related tasks.
• Provide coaching and guidance to team members on data management, reporting standards, and administrative best practices.

Requirements

• Bachelor's degree in Statistics, Mathematics, Information Systems, Business Administration, or a related field.
• 5-7 years of working experience in data management, data analysis, reporting, business operations, or administration.
• Strong analytical and numerical skills with excellent attention to detail and accuracy.
• Advanced proficiency in Microsoft Excel or Google Sheets, including complex formulas, PivotTables, data validation, data cleaning, and large-scale data processing.
• Proven ability to analyze, consolidate, and interpret large volumes of data from multiple sources.
• Experience in developing reports, dashboards, and data monitoring tools.
• Familiarity with data visualization tools (e.g., Power BI or Tableau) is a strong advantage.
• Experience with SQL or database management is an advantage.
• Strong leadership, problem-solving, and process improvement skills.
• Excellent organizational, communication, and cross-functional coordination skills.
• Experience in transportation, logistics, ride-hailing, or driver management is an advantage.