Driver Administration Specialist - Jabodetabek

PT Xanhsm Green And Smart Mobility Indonesia; Jakarta Pusat; Sur place; IDR 66 960 000 - 100 440 000; Plein temps

Résumé du poste

PT Xanhsm Green And Smart Mobility Indonesia is seeking an administrative professional to support drivers with onboarding, document processing, and ongoing driver record maintenance. The role focuses on timely administration, debt collection, and enhancing driver relations on-site.

The ideal candidate has 1-2 years in administration or operations, strong Excel/Sheets skills, and the ability to work both independently and as part of a team in a fast-paced setting.

Qualifications

• 1-2 years of experience in administration, operations, customer service, or related field.
• Experience in transportation, logistics, fleet management, or ride-hailing is a plus.
• Strong administrative and organizational skills with good attention to detail.
• Good communication and interpersonal skills, especially with drivers.
• Comfortable handling collection-related activities and following up with drivers professionally.
• Proficient in Microsoft Office, especially Excel/Google Sheets.
• Able to work independently and as part of a team.
• Responsible, proactive, detail-oriented, and able to work in a fast-paced environment.
• Willing to work on-site and interact directly with drivers.

Responsabilités

• Welcome and assist drivers with administrative needs and inquiries.
• Complete onboarding procedures for newly registered drivers.
• Ensure all required documents and administrative processes are completed accurately and on time.
• Handle driver contract termination procedures according to company policies.
• Carry out the daily debt collection process and maintain payment records.
• Coordinate with relevant teams to resolve driver-related administrative issues.
• Maintain accurate and up-to-date driver records and documentation.
• Support other driver administration and operational activities as required.

Connaissances

Administrative tasks

Organizational skills

Communication skills

Attention to detail

Microsoft Excel

Google Sheets

Teamwork

Proactiveness

Outils

Excel

Google Sheets

Description du poste

Welcome and assist drivers with their administrative needs and inquiries.

Complete onboarding procedures for newly registered drivers.

Ensure all required documents and administrative processes are completed accurately and on time.

Handle driver contract termination procedures in accordance with company policies.

Carry out the daily debt collection process and maintain accurate payment records.

Coordinate with relevant teams to resolve driver-related administrative issues.

Maintain accurate and up-to-date driver records and documentation.

Support other driver administration and operational activities as required.

What We're Looking For

Minimum 1-2 years of experience in administration, operations, customer service, or a related field.

Experience in transportation, logistics, fleet management, or ride-hailing is a plus.

Strong administrative and organizational skills with good attention to detail.

Good communication and interpersonal skills, especially when interacting with drivers.

Comfortable handling collection-related activities and following up with drivers professionally.

Proficient in Microsoft Office, especially Excel/Google Sheets.

Able to work independently and as part of a team.

Responsible, proactive, detail-oriented, and able to work in a fast-paced environment.

Willing to work on-site and interact directly with drivers.