Document Management SharePoint

PT Kairos Utama Indonesia; Jakarta Selatan; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT KAIROS UTAMA INDONESIA is seeking a SharePoint Administrator to maintain sites, libraries, workflows, and access controls within the Microsoft 365 ecosystem. You will provide day-to-day operational support for SharePoint users and business teams, ensuring governance, security, and efficient document management.

Collaborate with IT and business units to optimize processes, automate using Power Automate, and assist in migrations and upgrades of SharePoint solutions.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.
• 1–2 years of experience in SharePoint administration, Microsoft 365 support, or IT application support.
• Hands-on experience managing SharePoint sites, libraries, lists, permissions, and user access.
• Familiarity with Microsoft Teams, OneDrive, Power Automate, and other Microsoft 365 tools.
• Understanding of document management, version control, metadata, access control, and governance.
• Basic knowledge of workflow automation and business process improvement using SharePoint and Power Automate.
• Experience troubleshooting SharePoint incidents and user requests.
• Strong documentation and reporting skills.
• Good communication and interpersonal skills.

Responsibilities

• Administer and maintain SharePoint sites, site collections, libraries, lists, and pages.
• Provide day-to-day operational support and troubleshooting for SharePoint users and business teams.
• Manage user access, permissions, security groups, and access requests per policy.
• Create, configure, and maintain SharePoint sites, libraries, lists, workflows, and collaboration spaces.
• Maintain document management structures, metadata, version control, retention, and content organization.
• Monitor SharePoint performance, availability, storage, and health.
• Support integration with Microsoft 365 apps (Teams, OneDrive, Outlook, Power Automate).
• Develop and maintain SharePoint workflows and automation to improve processes.
• Investigate and resolve incidents and service requests within SLA.
• Perform housekeeping, content reviews, and access validation for security.
• Assist with migration, site restructuring, data transfer, and new solutions.
• Prepare and maintain technical docs, user guides, SOPs, and knowledge-base articles.
• Coordinate with IT, cybersecurity, and business teams to resolve issues and implement improvements.
• Monitor and report incidents, performance, capacity, and activities.
• Ensure governance and IT policy compliance across SharePoint operations.
• Provide user guidance and basic training on SharePoint features.
• Participate in enhancement projects, testing, deployment, and continuous improvement

Skills

SharePoint administration

IT service management

Analytical thinking

Communication

Team collaboration

Problem solving

Education

Bachelor’s degree in IT/CS/IS

Tools

SharePoint Online

Microsoft 365

Power Automate

Teams

OneDrive

Job description

• Administer and maintain SharePoint sites, site collections, libraries, lists, pages, and related components.
• Provide day-to-day operational support and troubleshooting for SharePoint users and business teams.
• Manage user access, permissions, security groups, and SharePoint access requests in accordance with company policies.
• Create, configure, and maintain SharePoint sites, document libraries, lists, workflows, and collaboration spaces based on business requirements.
• Maintain proper document management structures, metadata, version control, retention, and content organization.
• Monitor SharePoint performance, availability, storage capacity, and overall system health.
• Support SharePoint integration with Microsoft 365 applications such as Teams, OneDrive, Outlook, and Power Automate.
• Assist in developing and maintaining SharePoint workflows and automation to improve business processes and operational efficiency.
• Investigate and resolve incidents, service requests, and access-related issues within agreed SLA.
• Perform regular housekeeping, content review, and access validation to ensure SharePoint environments remain organized and secure.
• Assist with SharePoint migration, site restructuring, data transfer, and implementation of new SharePoint solutions.
• Prepare and maintain technical documentation, user guides, standard operating procedures, and knowledge-base articles.
• Coordinate with IT infrastructure, application support, cybersecurity, and business teams to resolve technical issues and implement improvements.
• Monitor and report SharePoint-related incidents, service performance, capacity, and operational activities.
• Ensure SharePoint administration and operations comply with company IT policies, security standards, governance, and audit requirements.
• Provide user guidance and basic training on SharePoint features, document management, collaboration, and best practices.
• Participate in SharePoint enhancement projects, testing, deployment, and continuous improvement

Job Description

• Administer and maintain SharePoint sites, site collections, libraries, lists, pages, and related components.
• Provide day-to-day operational support and troubleshooting for SharePoint users and business teams.
• Manage user access, permissions, security groups, and SharePoint access requests in accordance with company policies.
• Create, configure, and maintain SharePoint sites, document libraries, lists, workflows, and collaboration spaces based on business requirements.
• Maintain proper document management structures, metadata, version control, retention, and content organization.
• Monitor SharePoint performance, availability, storage capacity, and overall system health.
• Support SharePoint integration with Microsoft 365 applications such as Teams, OneDrive, Outlook, and Power Automate.
• Assist in developing and maintaining SharePoint workflows and automation to improve business processes and operational efficiency.
• Investigate and resolve incidents, service requests, and access-related issues within agreed SLA.
• Perform regular housekeeping, content review, and access validation to ensure SharePoint environments remain organized and secure.
• Assist with SharePoint migration, site restructuring, data transfer, and implementation of new SharePoint solutions.
• Prepare and maintain technical documentation, user guides, standard operating procedures, and knowledge-base articles.
• Coordinate with IT infrastructure, application support, cybersecurity, and business teams to resolve technical issues and implement improvements.
• Monitor and report SharePoint-related incidents, service performance, capacity, and operational activities.
• Ensure SharePoint administration and operations comply with company IT policies, security standards, governance, and audit requirements.
• Provide user guidance and basic training on SharePoint features, document management, collaboration, and best practices.
• Participate in SharePoint enhancement projects, testing, deployment, and continuous improvement

Minimum Qualifications

• Bachelor’s degree (S1) in Information Technology, Computer Science, Information Systems, or a related field.
• Minimum 1–2 years of experience in SharePoint administration, Microsoft 365 support, IT application support, or a similar role.
• Hands-on experience in managing SharePoint sites, document libraries, lists, permissions, and user access.
• Good understanding of Microsoft SharePoint Online and Microsoft 365 ecosystem.
• Familiarity with Microsoft Teams, OneDrive, Power Automate, and other Microsoft 365 collaboration tools.
• Understanding of document management, version control, metadata, access control, and SharePoint governance.
• Basic knowledge of workflow automation and business process improvement using SharePoint and Power Automate.
• Experience in troubleshooting SharePoint-related incidents, access issues, and user requests.
• Good understanding of IT service management principles and SLA-based support.
• Ability to analyze business requirements and translate them into practical SharePoint solutions.
• Good documentation and reporting skills.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical users.
• Able to work independently as well as collaboratively within a team.
• Strong problem-solving, analytical, and organizational skills.
• Willingness to learn new Microsoft 365 technologies and continuously improve SharePoint services.
• Experience working in an enterprise or corporate IT environment is preferred.
• Microsoft 365 or SharePoint-related certification is an advantage.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 51-100 employees

PT KAIROS UTAMA INDONESIA, founded in 2005, is an IT Services Company.

Our philosophy as IT Services and solution partner is derived from these value.

Supported by our technology partners such a Microsoft, Cisco, OutSystem and many more, out talented and competent IT Professional adhere the same philosophy.

Our professional services include :

IT Consulting ServicesIT Support ServicesIT Manage Services

VISION

To be number 1,THE BEST QUALITY, IT Services company in the world

MISSION

Empowering people with the best and the right “work ethic” to provide and deliver the best IT services throughout the world

CULTURE

Trust in God with all your heart Do not lean on your own understanding Confidence, accountable and reliable Fast but detail and responsive Smart, creative and innovative Be humble and great teamwork

PT KAIROS UTAMA INDONESIA, founded in 2005, is an IT Services Company.

Our philosophy as IT Services and solution partner is derived from these value.

Supported by our technology partners such a Microsoft, Cisco, OutSystem and many more, out talented and competent IT Professional adhere the same philosophy.

Our professional services include :

IT Consulting ServicesIT Support ServicesIT Manage Services

VISION

To be number 1,THE BEST QUALITY, IT Services company in the world

MISSION

Empowering people with the best and the right “work ethic” to provide and deliver the best IT services throughout the world

CULTURE

Trust in God with all your heart Do not lean on your own understanding Confidence, accountable and reliable Fast but detail and responsive Smart, creative and innovative Be humble and great teamwork

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