Digital Marketing Trainer

MOVA; Kosambi; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

MOVA is hiring a Digital Marketing Trainer to educate and support our Paid Members in mastering the platform and marketing tactics. You will design curricula and create modules that range from foundational to advanced topics, ensuring clear, actionable learning outcomes.

Lead webinars and workshops, onboard members, and mentor them to apply digital marketing strategies effectively. Collaborate with Marketing and Product teams to align education with platform features and campaigns.

Qualifications

• Candidates must show excellent communication skills and solid product knowledge.
• Creativity in curriculum design and proactive engagement with members is required.
• Experience in community building and learning facilitation is a plus.

Responsibilities

• Develop training curricula and learning modules for Paid Members.
• Prepare clear digital marketing materials from basic to advanced levels.
• Regularly update training materials based on platform changes and trends.
• Teach Paid Members how to use all platform features and cashback tools.
• Facilitate webinars, online classes, workshops and offline sessions.
• Onboard Paid Members and answer questions during training sessions.
• Provide coaching and mentoring to improve member performance.
• Create educational content including videos, FAQs and guides.
• Collaborate with Marketing, Product, and Content teams for campaigns and features.
• Monitor attendance, assess learning outcomes, and report on training effectiveness.

Skills

Strong communication

Product knowledge

Creative

Proactive

Community building

Education

Bachelor's degree in Marketing or related field

Job description

We're Hiring: Digital Marketing Trainer

Are you passionate about digital marketing, e-commerce, and helping people succeed?

We're looking for a Digital Marketing Trainer to educate and support our Paid Members in understanding the platform, mastering digital marketing, and maximizing the features available.

Key Responsibilities

• Training Material Development
• Develop training curricula and learning modules for Paid Members.
• Prepare easy-to-understand digital marketing materials, from basic to advanced levels.
• Regularly update training materials based on platform feature developments and the latest digital marketing trends.
• Product & Platform Education
• Teach Paid Members how to use all features available on the cashback platform.
• Provide guidance on transactions, cashback, affiliate programs, and rewards.
• Help members understand the benefits of their membership and maximize its value.
• Training & Workshop Facilitation
• Conduct webinars, online classes, workshops, and offline training sessions.
• Facilitate onboarding sessions for Paid Members.
• Answer participants' questions and provide guidance throughout training sessions.
• Coaching & Mentoring
• Provide guidance and support to Paid Members who need assistance.
• Help members develop effective digital marketing strategies.
• Conduct consultation sessions to improve member performance and results.
• Digital Marketing Education

Deliver training on topics including:

• Personal Branding
• Social Media Marketing
• Content Marketing
• Affiliate Marketing
• TikTok Marketing
• Shopee Affiliate
• Facebook & Instagram Marketing
• AI Tools for Marketing
• Copywriting
• Video Content Strategy
• Live Streaming Strategy
• Customer Acquisition
• Customer Retention
• Member Development Monitoring
• Monitor participant attendance and engagement.
• Evaluate learning outcomes and the progress of Paid Members.
• Identify challenges faced by members and provide appropriate solutions.
• Educational Content Creation
• Develop video tutorials.
• Create SOPs for platform usage.
• Write educational articles, FAQs, and user guides.
• Collaborate with the Content Team to produce engaging and informative educational materials.
• Cross-Functional Collaboration
• Coordinate with the Marketing Team regarding the latest campaigns.
• Collaborate with the Product Team on new platform features.
• Communicate feedback and insights from Paid Members to the Product and Customer Support Teams.
• Analysis & Reporting
• Prepare reports on training activities and outcomes.
• Analyze training effectiveness and member engagement.
• Provide data-driven recommendations to improve the quality and effectiveness of member education.

Requirements

• Bachelors degree in Marketing or a related field
• Previous experience in Product Training or related role
• Strong communication and good understanding in product knowledge
• Creative, proactive, and passionate about community building.

Why Join Us

• Impactful Role - You'll be at the heart of our growth by engaging directly with end-users, ensuring they feel valued and supported.
• Growth Opportunities - We're expanding regionally, so you'll gain experience across multiple markets.
• Dynamic Culture - Work in a collaborative environment where your ideas on member engagement are heard and implemented.