Digital Marketing Trainer

MOVA; Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

MOVA is seeking a Digital Marketing Trainer to educate and support our Paid Members in understanding the platform, mastering digital marketing, and maximizing its features. You will develop training materials, lead webinars and workshops, coach members, and collaborate with Marketing and Product teams to improve member learning and results.

A Bachelor's degree in Marketing and strong communication are essential, with opportunities to influence learning across multiple markets and help members

Qualifications

• Must have a bachelor's degree in marketing or a related field.
• Strong communication skills and ability to explain complex concepts clearly.
• Creative, proactive, and passionate about building a community.
• Experience with digital marketing and online education preferred.

Responsibilities

• Develop training curricula and learning modules for Paid Members.
• Teach Members how to use platform features and understand transactions, cashback, and rewards.
• Conduct webinars, online classes, workshops, and offline sessions.
• Provide guidance and mentoring to improve member performance.
• Deliver education on topics including Personal Branding, Social Media Marketing, Content Marketing, Affiliate Marketing, and more.
• Monitor attendance and engagement and evaluate learning outcomes.
• Create video tutorials, SOPs, and user guides; collaborate with Content Team.
• Coordinate with Marketing and Product teams; share member feedback.
• Prepare reports on training activities and outcomes and analyze effectiveness.

Skills

Strong communication

Product knowledge understanding

Creative mindset

Proactive

Community building

Education

Bachelor's degree in Marketing

Job description

We’re Hiring: Digital Marketing Trainer

Are you passionate about digital marketing, e-commerce, and helping people succeed?

We’re looking for a Digital Marketing Trainer to educate and support our Paid Members in understanding the platform, mastering digital marketing, and maximizing the features available.

Key Responsibilities:

1. Training Material Development

• Develop training curricula and learning modules for Paid Members.

• Prepare easy-to-understand digital marketing materials, from basic to advanced levels.

• Regularly update training materials based on platform feature developments and the latest digital marketing trends.

2. Product & Platform Education

• Teach Paid Members how to use all features available on the cashback platform.

• Provide guidance on transactions, cashback, affiliate programs, and rewards.

• Help members understand the benefits of their membership and maximize its value.

3. Training & Workshop Facilitation

• Conduct webinars, online classes, workshops, and offline training sessions.

• Facilitate onboarding sessions for Paid Members.

• Answer participants’ questions and provide guidance throughout training sessions.

4. Coaching & Mentoring

• Provide guidance and support to Paid Members who need assistance.

• Help members develop effective digital marketing strategies.

• Conduct consultation sessions to improve member performance and results.

5. Digital Marketing Education

Deliver training on topics including:

• Personal Branding

• Social Media Marketing

• Content Marketing

• Affiliate Marketing

• TikTok Marketing

• Shopee Affiliate

• Facebook & Instagram Marketing

• AI Tools for Marketing

• Copywriting

• Video Content Strategy

• Live Streaming Strategy

• Customer Acquisition

• Customer Retention

6. Member Development Monitoring

• Monitor participant attendance and engagement.

• Evaluate learning outcomes and the progress of Paid Members.

• Identify challenges faced by members and provide appropriate solutions.

7. Educational Content Creation

• Develop video tutorials.

• Create SOPs for platform usage.

• Write educational articles, FAQs, and user guides.

• Collaborate with the Content Team to produce engaging and informative educational materials.

8. Cross-Functional Collaboration

• Coordinate with the Marketing Team regarding the latest campaigns.

• Collaborate with the Product Team on new platform features.

• Communicate feedback and insights from Paid Members to the Product and Customer Support Teams.

9. Analysis & Reporting

• Prepare reports on training activities and outcomes.

• Analyze training effectiveness and member engagement.

• Provide data-driven recommendations to improve the quality and effectiveness of member education.

Requirements:

• Bachelors degree in Marketing or a related field

• Previous experience in Product Training or related role

• Strong communication and good understanding in product knowledge

• Creative, proactive, and passionate about community building.

Why Join Us?

• Impactful Role – You’ll be at the heart of our growth by engaging directly with end-users, ensuring they feel valued and supported.

• Growth Opportunities – We’re expanding regionally, so you’ll gain experience across multiple markets.

• Dynamic Culture – Work in a collaborative environment where your ideas on member engagement are heard and implemented.