Digital Channel Strategy Specialist (Banking)
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Job summary
DBS Bank in Jakarta invites a Direct Contract Specialist to lead Digital Channel Management within Consumer Banking. You will coordinate digital touchpoints, optimize user journeys and collaborate with product, analytics and IT teams to deliver seamless customer experiences.
The role suits someone with strong channel strategy, stakeholder management and hands-on delivery in a dynamic bank environment, with responsibilities across digital channels and customer engagement.
Job description
DBS Bank in Jakarta invites a Direct Contract Specialist to lead Digital Channel Management within Consumer Banking. You will coordinate digital touchpoints, optimize user journeys and collaborate with product, analytics and IT teams to deliver seamless customer experiences.
The role suits someone with strong channel strategy, stakeholder management and hands-on delivery in a dynamic bank environment, with responsibilities across digital channels and customer engagement.
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