Dealer Development & Operations Manager

Chery Indonesia; Jakarta Selatan; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

Chery Indonesia is seeking a seasoned Dealer Operations Leader to drive the expansion and operational excellence of our dealership network in Indonesia. You will align HQ guidelines with local market needs, manage KPI performance, and lead audits to lift dealer results.

Fluency in Indonesian and English is required, with Mandarin as an advantage; a minimum of five years in automotive dealer operations is expected.

Qualifications

• Minimum 5 years of experience in the automotive industry’s dealer operations.
• Strong understanding of dealership operations management in the automotive industry.
• Possesses strategic thinking towards data & information.
• Strong leadership with the ability to work under pressure and meet tight deadlines.
• Fluent in Indonesian and English; Mandarin is a strong advantage.

Responsibilities

• Lead development of new outlets, ensuring progress, layout, readiness and standardization to HQ specs.
• Develop and localize dealership operation standards for Indonesian market.
• Monitor dealer KPI performance, including the sales satisfaction index.
• Plan and supervise dealer audits and conferences.
• Lead initiatives across stockyard, financing, test drives, and salesforce standards.
• Support underperforming dealers through collaboration with Sales, Marketing, and Aftersales teams.

Skills

Dealership operations

Leadership

Data-driven

Strategic thinking

Bilingual (English & Indonesian)

Mandarin advantage

Job description

Chery Indonesia is seeking a seasoned Dealer Operations Leader to drive the expansion and operational excellence of our dealership network in Indonesia. You will align HQ guidelines with local market needs, manage KPI performance, and lead audits to lift dealer results.

Fluency in Indonesian and English is required, with Mandarin as an advantage; a minimum of five years in automotive dealer operations is expected.