Data & Process Manager

Aden Services – Indonesia; Jakarta Utara; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

Aden Services – Indonesia in Jakarta seeks a Data & Process Manager to lead procurement data governance, ensure ERP data integrity in Microsoft Dynamics 365, and drive cross‑department standardization.

You will develop automated procurement reporting and KPIs (Power BI) and manage the Data Management Officer to maintain master data, while partnering with Finance, IT, and Operations to optimize processes and reporting.

Qualifications

• Bachelor's degree in a relevant field; 5+ years in Procurement, Supply Chain, Data Analytics or ERP management.
• Strong familiarity with ERP systems, preferably Dynamics 365.
• Advanced Excel and Power BI skills to build automated reports.

Responsibilities

• Direct the Data Management Officer to maintain procurement master data in the ERP.
• Ensure validation workflows for new item/vendor creations and data updates.
• Develop, automate, and maintain procurement reporting, dashboards, and KPIs.
• Lead process standardization across all departments and improve SOPs.
• Coordinate with ERP service providers and cross-functional teams for data integrity.

Skills

Data analytics

Power BI

Excel

D365 ERP

Stakeholder management

Process mapping

Education

Bachelor's degree in Supply Chain, Industrial Eng, Information Systems or related field

Tools

Power BI

Microsoft Dynamics 365

Job description

Based in Jakarta, the Data & Process Manager leads the procurement data and process governance function. This role ensures high data integrity in the ERP system (Microsoft Dynamics 365), oversees vendor/item master data, drives cross-departmental process standardization, and manages relationships with ERP service providers. The Manager acts as a key bridge between Supply Chain, Operations, Finance, Sales, HSE, and Transformation teams to drive operational efficiency through continuous improvement and automated reporting.

Key responsibilities

Direct the Data Management Officer to maintain accurate, complete, and timely procurement master data in the ERP (items, catalog prices, vendor records)

Ensure strict validation and authorization workflows for all new item/vendor creations and data updates

Resolve data discrepancies in coordination with Procurement, Finance, and IT/ERP teams

Develop, automate, and maintain procurement reporting, Power BI dashboards, and operational KPIs to support executive decision-making

Act as the central reference point for formalizing, mapping, and continuously improving company-wide business processes across all departments

Develop, review, and maintain procurement Standard Operating Procedures (SOPs) and work instructions

Partner with the HSE Document Controller to ensure updated processes comply with ISO standards and are communicated effectively to end-users

Actively participate in continuous improvement and digital transformation projects focused on driving operational efficiency across the company

Lead the shift toward process automation by converting manual workflows into automated tools, developing automated KPI dashboards (e.g., Power BI), and tracking operational performance metrics in real time

Serve as the main point of contact for external ERP Service Providers, supervising maintenance service level agreements (SLAs) and custom developments across all departments

About you

Bachelor's degree in Supply Chain Management, Industrial Engineering, Information Systems, Business, or a related field

Minimum 5 years of experience in Procurement, Supply Chain, Data Analytics, Business Process Engineering, or ERP management roles (D365 knowledge strongly preferred)

Strong familiarity with ERP systems (Microsoft Dynamics 365 preferred)

Advanced Excel skills

Proficiency in Power BI or similar BI tools

Proven capability in drafting SOPs and process mapping

Strong analytical and problem-solving skills

Excellent cross-functional stakeholder management

Facilities Management & Outsourced Services 101-1,000 employees

Asia has changed. Asia has evolved. So have the needs of businesses in an economy 4.0 where strategic deployment of SMART tech, clean energy, AI and automated solutions is a must-have for ongoing competitiveness. More than any integrated facility management (IFM) provider, ADEN recognizes that the new era has already arrived and puts the next wave of SMART tech and data tools at the heart of our solutions.

ADEN is Asia-born and Asia-centric, with a 20 year history of getting things done in China, ASEAN and beyond. ADEN has built a powerful network and is headquartered in Shanghai, China - ground zero of innovation in Industry 4.0. Already boasting an award‑winning energy optimization and automation platform, ADEN continues to push forward with a vision of uniting the full spectrum of IFM solutions through our IoT platform.

ADEN operates in over 25 countries, with 80 cities in China alone. ADEN now has 26,000 employees around the world, ensuring that our partners receive comprehensive, top‑level facility services at every level. We partner with clients in commercial, industrial and private sectors; among these, many companies listed on the Fortune 500 count on ADEN for strategic outsourcing.

Asia has changed. Asia has evolved. So have the needs of businesses in an economy 4.0 where strategic deployment of SMART tech, clean energy, AI and automated solutions is a must-have for ongoing competitiveness. More than any integrated facility management (IFM) provider, ADEN recognizes that the new era has already arrived and puts the next wave of SMART tech and data tools at the heart of our solutions.

ADEN is Asia-born and Asia-centric, with a 20 year history of getting things done in China, ASEAN and beyond. ADEN has built a powerful network and is headquartered in Shanghai, China - ground zero of innovation in Industry 4.0. Already boasting an award‑winning energy optimization and automation platform, ADEN continues to push forward with a vision of uniting the full spectrum of IFM solutions through our IoT platform.

ADEN operates in over 25 countries, with 80 cities in China alone. ADEN now has 26,000 employees around the world, ensuring that our partners receive comprehensive, top‑level facility services at every level. We partner with clients in commercial, industrial and private sectors; among these, many companies listed on the Fortune 500 count on ADEN for strategic outsourcing.