Data & Process Manager

Aden Group; Jakarta Pusat; On-site; IDR 450,000,000 - 650,000,000; Full time

Job summary

Aden Group, based in Jakarta, is looking for a Data & Process Manager to lead procurement data governance and ensure data integrity in Microsoft Dynamics 365. The role also drives cross‑department process standardization and automates reporting to support executive decisions.

You will oversee master data, develop Power BI dashboards and KPIs, create SOPs, and coordinate with Transformation, IT, Finance, and Operations to improve efficiency and ISO‑aligned processes across the business.

Qualifications

• Bachelor’s degree required in a relevant field.
• Minimum 5 years in Procurement, Supply Chain, Data Analytics, or ERP roles.
• D365 knowledge strongly preferred.

Responsibilities

• Lead procurement data governance and master data integrity in ERP.
• Develop procurement reporting, Power BI dashboards, and KPIs.
• Standardize cross-department business processes and SOPs.
• Manage external ERP service providers and SLAs.
• Support UAT and rollout of system enhancements.

Skills

Data analysis

Cross-functional collaboration

Process mapping

Problem solving

Education

Bachelor’s degree in Supply Chain Management, Industrial Engineering, Information Systems, Business

Tools

Microsoft Dynamics 365

Power BI

Excel

Job description

Based in Jakarta, the Data & Process Manager leads the procurement data and process governance function. This role ensures high data integrity in the ERP system (Microsoft Dynamics 365), oversees vendor/item master data, drives cross-departmental process standardization, and manages relationships with ERP service providers. The Manager acts as a key bridge between Supply Chain, Operations, Finance, Sales, HSE, and Transformation teams to drive operational efficiency through continuous improvement and automated reporting.

Key Responsibilities

1. Master Data & Reporting Management

• Direct the Data Management Officer to maintain accurate, complete, and timely procurement master data in the ERP (items, catalog prices, vendor records).
• Ensure strict validation and authorization workflows for all new item/vendor creations and data updates.
• Resolve data discrepancies in coordination with Procurement, Finance, and IT/ERP teams.
• Develop, automate, and maintain procurement reporting, Power BI dashboards, and operational KPIs to support executive decision-making.
• Act as the central reference point for formalizing, mapping, and continuously improving company-wide business processes across all departments.
• Develop, review, and maintain procurement Standard Operating Procedures (SOPs) and work instructions.
• Partner with the HSE Document Controller to ensure updated processes comply with ISO standards and are communicated effectively to end-users

3. Transformation Projects & ERP Management

• Actively participate in continuous improvement and digital transformation projects focused on driving operational efficiency across the company.
• Lead the shift toward process automation—a core priority for the organization—by converting manual workflows into automated tools, developing automated KPI dashboards (e.g., Power BI), and tracking operational performance metrics in real time.
• Serve as the main point of contact for external ERP Service Providers, supervising maintenance service level agreements (SLAs) and custom developments across all departments.
• Support user acceptance testing (UAT) and rollout for system enhancements, digital solutions, and new software tools.
• Partner closely with the Transformation Manager and IT Department to successfully execute transformation initiatives aligned with corporate growth.

Key Performance Indicators (KPIs)

• Master Data Accuracy & Timeliness Rate: Achieve accuracy on all ERP procurement master data (items, vendor profiles, catalog/contract pricing) and maintain SLA compliance ( hours) for new master data requests and updates.
• Process Documentation & Standardized SOP Coverage: Map, standardize, and submit of targeted core company workflows and SOPs to the HSE Document Controller for ISO-compliant publication within agreed timelines.
• ERP Enhancement Delivery & Vendor SLA Adherence: Complete of approved ERP enhancement tickets/customizations on schedule with external Service Providers, keeping overall system issue resolution within defined SLA thresholds.

Job Requirements

• Education: Bachelor’s degree in Supply Chain Management, Industrial Engineering, Information Systems, Business, or a related field.
• Experience: Minimum 5 years of experience in Procurement, Supply Chain, Data Analytics, Business Process Engineering, or ERP management roles (D365 knowledge strongly preferred).
• Technical Skills: Strong familiarity with ERP systems (Microsoft Dynamics 365 preferred); advanced Excel skills; proficiency in Power BI or similar BI tools.
• Core Competencies: Proven capability in drafting SOPs and process mapping; strong analytical and problem-solving skills; excellent cross-functional stakeholder management.