Data Center Technician: Hardware & Network Ops

Anixter International; Bekasi; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Wesco is seeking a Technician - Data Center to perform tasks in a data center, including setup, maintenance and troubleshooting of servers and network devices to ensure operational readiness and asset integrity. Responsibilities include weekly sweeps, diagnosing connectivity issues, engaging vendor support, managing RMAs, and documenting changes.

The role requires a high school diploma and IT-related degree preferred; CCNA/CCNP are plus; 2 years in a data center environment; travel 0–25% may be

Qualifications

• High School Diploma or Equivalent is required.
• Bachelor's Degree in IT Business or related field preferred.
• CCNA and CCNP certifications preferred.
• At least 2 years in an enterprise Data Center environment.
• Proficiency in server hardware troubleshooting.
• Experience with network connectivity issues and fiber optics.

Responsibilities

• Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
• Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
• Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
• Collaborate with the data centre operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
• Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
• Provide hardware support for installations, moves, additions, and changes
• Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
• Conduct regular physical and visual inspections of equipment and data centre facilities
• Manage inventory records and perform regular cycle counts to ensure asset accuracy
• Update documentation for structured cabling and materials during new installations
• Oversee capacity management in terms of space, power, cooling, and patch panel port availability
• Understand and follow incident and change management processes
• Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
• Light traveling from site to site
• Perform other duties as assigned

Skills

Data center operations

Server hardware troubleshooting

Network troubleshooting

IPMI/logs analysis

Strong communication

Education

High School Diploma or Equival ent

Bachelor's Degree in IT related field

CCNA certification

CCNP certification

Tools

IPMI

RJ45 / LC/MPO fiber cabling

Job description

Wesco is seeking a Technician - Data Center to perform tasks in a data center, including setup, maintenance and troubleshooting of servers and network devices to ensure operational readiness and asset integrity. Responsibilities include weekly sweeps, diagnosing connectivity issues, engaging vendor support, managing RMAs, and documenting changes.

The role requires a high school diploma and IT-related degree preferred; CCNA/CCNP are plus; 2 years in a data center environment; travel 0–25% may be