Data Center Shift Leader: 24/7 Uptime & Incident Command

JLL; Jakarta Pusat; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

JLL in Jakarta, Indonesia is seeking a Shift Manager to lead 24/7 data center operations, acting as Incident Commander and coordinating duty shift teams across Power, HVAC, BMS and Infrastructure.

The role ensures uptime, safety, and compliance with ISO standards, handles incidents, changes, and customer communications, and maintains logs. Applicants should have 4–7 years in DC operations and a degree in electrical/mechanical engineering.

Qualifications

• Diploma / Degree in Electrical/ Mechanical Engineering or any graduate in appropriate engineering field.
• Relevant Work Experience: At least 2– 5 years.
• Total Work Experience: At least 4 – 7 years.
• Prior experience in DC infrastructure operation & maintenance or other critical mission
• Prior experience in managing data center operations and handover from project team
• Must have experience engaged for IST with hyperscale customers in data center projects.
• Familiar with various Electrical, Mechanical, IBMS equipment.
• Extensive knowledge in Data Centre infrastructure design, construction / Fit out include mechanical, Cooling, builder works and security systems.

Responsibilities

• Ensure 24x7 availability and uptime of the data center through effective shift control.
• Monitor, operate, and oversee all critical infrastructure systems including HV/MV/LV substations, transformers, UPS, generators, HVAC, BMS, fire systems, water supply, STP, lifts, and building services.
• Lead and coordinate on‑shift teams to ensure safe and reliable operations.
• Respond promptly to equipment faults or breakdowns, ensuring minimal or zero impact to DC infrastructure uptime.
• Participate in SAT, BCP drills, and snag identification/closure activities.
• Prepare and submit daily, weekly, and monthly reports, including uptime, incidents, and power consumption.

Skills

Shift management

Incident command

Data center operations

Vendor coordination

Energy efficiency

Education

Diploma/Degree in Electrical/Mechanical Engineering

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

JLL in Jakarta, Indonesia is seeking a Shift Manager to lead 24/7 data center operations, acting as Incident Commander and coordinating duty shift teams across Power, HVAC, BMS and Infrastructure.

The role ensures uptime, safety, and compliance with ISO standards, handles incidents, changes, and customer communications, and maintains logs. Applicants should have 4–7 years in DC operations and a degree in electrical/mechanical engineering.