Data Center Facilities & Reliability Lead

Alibaba Cloud; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Alibaba Cloud in Jakarta centers requires a seasoned Facilities Operations Manager to lead daily data-center activities, ensuring uptime for electrical and mechanical systems. You will oversee preventive maintenance, incident response, and on-site coordination with vendors and the colocation operator.

The role demands 5+ years in O&M for mission-critical facilities, strong electrical/HVAC knowledge, and proven risk management. On-site duties and on-call rotations are expected.

Qualifications

• Requires a Bachelor's degree in Mechanical or Electrical Engineering or related
• Minimum 5 years of experience in O&M for electrical/HVAC systems in large-scale facilities
• Strong knowledge of electrical power distribution and HVAC operating principles
• Experience with O&M processes and lifecycle management
• Proven ability to supervise outsourced vendors in high-availability environments
• Fluency in English; Chinese language skills are a plus

Responsibilities

• Lead daily operations, inspections, preventive maintenance, and emergency response for critical facilities systems (electrical and mechanical)
• Oversee on-site operations to ensure high system availability and SLA compliance
• Develop and improve SOPs, MOPs, EOPs, maintenance plans and contingency procedures
• Serve as on-site technical lead for troubleshooting, incident response, root-cause analysis, and corrective actions
• Manage outsourced vendor teams to ensure safety, service quality, and discipline on site
• Coordinate with colocation operator on maintenance windows, access, compliance, and site issues
• Identify safety, fire protection, reliability, capacity and energy-efficiency risks and drive closures
• Analyze operations data to improve reliability and PUE metrics
• Provide technical support for site changes and readiness activities

Skills

Electrical power distribution

HVAC systems knowledge

O&M process development

Vendor management

Incident response

Chinese language (advantage)

Education

Bachelor's degree in Mechanical or Electrical Engineering (or related)

Tools

BMS/EMS/CMMS/EPMS/DCIM

Job description

Alibaba Cloud in Jakarta centers requires a seasoned Facilities Operations Manager to lead daily data-center activities, ensuring uptime for electrical and mechanical systems. You will oversee preventive maintenance, incident response, and on-site coordination with vendors and the colocation operator.

The role demands 5+ years in O&M for mission-critical facilities, strong electrical/HVAC knowledge, and proven risk management. On-site duties and on-call rotations are expected.