Data Center Network Operations Specialist

CBRE; Danauindah; On-site; IDR 200,000,000 - 320,000,000; Full time

Job summary

CBRE is seeking a Network Operations Technician to oversee critical network infrastructure across multiple Data Center locations in Indonesia. You will ensure network reliability, coordinate with vendors, manage incidents, and support changes in a mission-critical environment.

You will troubleshoot fiber and network hardware, travel between sites, and collaborate with clients and internal teams to maintain service availability, safety, and compliance.

Qualifications

• Diploma or Bachelor's Degree in IT, telecom, or related field.
• 4–7 years of experience in network operations, data center, or critical infrastructure environments.
• Hands-on experience with enterprise networks, fiber optics, and network hardware.
• Experience troubleshooting connectivity, switching, routing, and physical layer issues.
• Experience overseeing vendors, contractors, and telecom projects.
• Familiarity with network maintenance, incident, and change management processes.
• Understanding of Data Center operations and critical environments.
• Able to work independently and manage priorities across sites.
• Strong problem-solving, communication, and stakeholder management.
• Proficiency with MS Office applications (Word, Excel, Outlook).
• Willingness to travel between Data Centers and support after-hours activities.
• Commitment to safety, quality, and operational excellence.

Responsibilities

• Support day-to-day operations across Data Center sites.
• Provide onsite support for incidents, maintenance, and emergencies.
• Travel between Data Centers to oversee activities and vendor work.
• Troubleshoot network, fiber, hardware issues to minimize outages.
• Support change management, including upgrades and testing.
• Coordinate with network engineers to diagnose faults and recover.
• Supervise vendors during deployments and fiber installations.
• Monitor project schedules, risks, milestones, and vendor performance.
• Conduct infrastructure inspections and ensure compliance.
• Oversee live data halls and critical environment activities.
• Assist in site surveys, planning, documentation and reporting.
• Ensure SOPs, safety standards, and client procedures are followed.
• Support decommissioning activities and safe execution.
• Collaborate with clients and teams to meet objectives.
• Prepare incident, maintenance, and project status reports.

Skills

Network operations

Fiber optic infrastructure

Vendor management

Incident management

Change management

Troubleshooting

Multi-site coordination

MS Office

Education

Information Technology

Telecommunications

Computer Engineering

Tools

Fiber optic equipment

Networking hardware

Job description

CBRE is seeking a Network Operations Technician to oversee critical network infrastructure across multiple Data Center locations in Indonesia. You will ensure network reliability, coordinate with vendors, manage incidents, and support changes in a mission-critical environment.

You will troubleshoot fiber and network hardware, travel between sites, and collaborate with clients and internal teams to maintain service availability, safety, and compliance.