Customs Operations

Jingdong Development France; Indonesia; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

JD.com, a leading global retailer and logistics innovator, seeks experts to optimize customs processes and manage international compliance. The role focuses on leveraging digital tools and AI to streamline declarations, shorten clearance times, and ensure data quality across Southeast Asia, Japan, Korea, Australia, and beyond.

The position includes building a centralized customs knowledge base, clarifying HS codes, maintaining relationships with brokers, and adapting strategies to evolving

Responsibilities

• Customs Process Optimization & Operation Management: Analyze import/export declaration pain points, leverage digitalization and AI to enhance efficiency, establish standardized operations, ensure data quality, streamline basic processes, shorten clearance times, and improve link timeliness.
• Customs System & Knowledge Development: Build a global customs knowledge and compliance digital system, refine import/export standards, create a customs knowledge base, clarify HS CODE rules, and provide professional support and standards for operations.
• Risk Prevention & Emergency Response: Establish a customs risk management mechanism, monitor policy changes, assess risks, and develop response plans; assist in handling emergencies to ensure goods safety, timely delivery, and business continuity.
• External Collaboration & Relationship Maintenance: Foster relationships with customs, brokers, and freight forwarders; maintain communication, coordinate resources to resolve clearance issues, optimize collaboration, and enhance customs efficiency and service quality.
• Policy Research & Strategy Adjustment: Monitor global customs policy and industry regulation changes, analyze impacts on business, and adjust strategies/procedures to ensure compliance and mitigate risks.

Job description

1. Customs Process Optimization & Operation Management: Analyze import/export declaration pain points, leverage digitalization and AI to enhance efficiency, establish standardized operations, ensure data quality, streamline basic processes, shorten clearance times, and improve link timeliness.


2. Customs System & Knowledge Development: Build a global customs knowledge and compliance digital system, refine import/export standards in Southeast Asia, Japan, Korea, Australia, etc., create a customs knowledge base, clarify HS CODE rules, and provide professional support and standards for operations.


3. Risk Prevention & Emergency Response: Establish a customs risk management mechanism, monitor policy changes, assess risks, and develop response plans; assist in handling emergencies to ensure goods safety, timely delivery, and business continuity.


4. External Collaboration & Relationship Maintenance: Foster relationships with customs, brokers, and freight forwarders; maintain communication, coordinate resources to resolve clearance issues, optimize collaboration, and enhance customs efficiency and service quality.


5. Policy Research & Strategy Adjustment: Monitor global customs policy and industry regulation changes, analyze impacts on business, and adjust strategies/procedures to ensure compliance and mitigate risks.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its \"Retail as a Service\" offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

Our Global Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

JINGDONG Industrials International

Positioned as a \"Trustworthy One-Step Global Supplier for Long-Tail Goods\", JD Industrials provides comprehensive end-to-end industrial supply chain solutions to large overseas enterprises, multinational corporations, and Chinese companies expanding internationally. Currently, its international operations continue to grow into Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, Saudi Arabia, and more.