Customer Service (Mandarin Speaking)

Concentrix; Daerah Istimewa Yogyakarta; On-site; IDR 78,120,000 - 100,440,000; Full time

Job summary

Concentrix in Yogyakarta is seeking a Mandarin-speaking Customer Service representative for a full-time on-site role. You will provide customer support and strive for high customer satisfaction.

The ideal candidate holds a bachelor's degree, is fluent in Mandarin and proficient in English, and demonstrates strong communication and interpersonal skills. Shifts are required to cover customer needs.

Qualifications

• Fluent Mandarin and excellent English-speaking abilities.
• Min bachelor's degree holder.
• Have Customer Support, Customer Satisfaction, and Customer Service skills.
• Strong communication and interpersonal skills.
• Ability to work in shifts.

Responsibilities

• Provide customer support and ensure customer satisfaction for Mandarin-speaking customers.
• Handle inquiries, resolve issues, and maintain high-quality service on-site in Yogyakarta.

Skills

Mandarin language

English language

Customer service

Communication

Interpersonal skills

Shift work

Education

Bachelor's degree

Job description

Responsibility:

This is a full-time WFO role for a Customer Service (Mandarin Speaking) position at Concentrix in Yogyakarta site. The role involves providing customer support and ensuring customer satisfaction.

Requirements:

• Min bachelor's degree holder.
• Possess fluent Mandarin and excellent English-speaking abilities.
• Have Customer Support, Customer Satisfaction, and Customer Service skills.
• Strong communication and interpersonal skills.
• Ability to work in shifts.