Night-Shift English Customer Support Specialist

Concentrix; Kota Yogyakarta; On-site; IDR 7,812,000 - 13,392,000; Full time

Job summary

Concentrix in Yogyakarta is seeking a Customer Service Agent to provide omnichannel support to international customers during night shifts.

You will resolve issues and deliver seamless travel experiences while maintaining high levels of customer satisfaction and service quality.

Fresh graduates are welcome, and a competitive salary plus benefits are offered in a dynamic, multicultural team.

Qualifications

• English proficiency, written and spoken.
• Experience as a Customer Service Agent is a plus; fresh graduates are welcome.
• Strong problem-solving and multitasking abilities.
• Excellent attention to detail and accuracy.

Responsibilities

• Provide omnichannel support to international customers.
• Resolve issues and deliver seamless travel experiences.
• Maintain high levels of customer satisfaction and service quality.

Skills

English proficiency

Multitasking

Problem solving

Attention to detail

Night shift readiness

Communication

Job description

Concentrix in Yogyakarta is seeking a Customer Service Agent to provide omnichannel support to international customers during night shifts.

You will resolve issues and deliver seamless travel experiences while maintaining high levels of customer satisfaction and service quality.

Fresh graduates are welcome, and a competitive salary plus benefits are offered in a dynamic, multicultural team.