Customer Service (Mandarin Speaking)

Concentrix; Kota Yogyakarta; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Concentrix in Yogyakarta site is seeking a full-time Customer Service (Mandarin Speaking) to provide customer support and ensure customer satisfaction across all touchpoints. The role requires fluency in Mandarin and strong English communication, with a focus on delivering excellent service to customers.

The ideal candidate holds a bachelor’s degree and demonstrates outstanding interpersonal skills, effective communication, and a customer-first mindset in a dynamic, on-site environment.

Qualifications

• Min bachelor’s degree holder.
• Fluent Mandarin and excellent English-speaking abilities.
• Customer support, customer satisfaction and customer service skills.
• Strong communication and interpersonal skills.

Responsibilities

• Provide customer support and ensure customer satisfaction.

Skills

Mandarin fluency

English fluency

Customer service

Communication skills

Interpersonal skills

Education

Bachelor's degree

Job description

This is a full-time WFO role for a Customer Service (Mandarin Speaking) position at Concentrix in Yogyakarta site. The role involves providing customer support and ensuring customer satisfaction.

Requirements:

• Min bachelor's degree holder.
• Possess fluent Mandarin and excellent English-speaking abilities.
• Have Customer Support, Customer Satisfaction, and Customer Service skills.
• Strong communication and interpersonal skills.