Customer Service Lead & Order Management Coordinator

Croda Singapore; Jakarta Pusat; On-site; IDR 334,800,000 - 390,600,000; Full time

Benefits offered by this job

Private health Insurance for employee

Flexi working arrangements

Car allowance and car supplement

Sales bonus based on performance

Festive allowance

Private Pension benefit

Diverse and inclusive culture

BPJS KN and BPJS TK

Job summary

Croda Indonesia invites applications for a Customer Service Lead Coordinator to oversee order processing and customer service excellence within the supply chain. The role requires strong leadership, 3+ years in related functions, and familiarity with SAP and MS Office.

You will coordinate cross-functional activities, drive service levels, and support regional delivery goals. The successful candidate will join a diverse team, enjoy flexi working arrangements, and be part of a global life sciences

Qualifications

• Bachelor’s degree and/or supply chain experience preferred.
• Minimum 3 years in customer service, supply chain or sales support.
• Knowledge of order processes and supply chain concepts.
• Management experience is a plus.
• Understanding of products/services across business segments.

Skills

Bachelor’s degree / supply chain

3+ years in Customer Service / Supply 

Knowledge of Order Processes / Supply 

Management experience (preferred)

Customer service excellence

Education

Bachelor’s degree in relevant field

Tools

SAP

MS Office

Job description

Croda Indonesia invites applications for a Customer Service Lead Coordinator to oversee order processing and customer service excellence within the supply chain. The role requires strong leadership, 3+ years in related functions, and familiarity with SAP and MS Office.

You will coordinate cross-functional activities, drive service levels, and support regional delivery goals. The successful candidate will join a diverse team, enjoy flexi working arrangements, and be part of a global life sciences